Chamberlain Ebenezer
Summary
Organized administrative professional with extensive experience in managing office operations, schedules, and client communications in dynamic environments. Proven ability to multitask and solve problems while maintaining a professional atmosphere. Strong adaptability and collaboration skills, ensuring efficient task completion and exceptional customer service through clear communication and attention to detail.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Comfort Hotel and Suites
Mississauga, Ontario
06.2025 - 03.2026
- Greeted guests warmly, creating a welcoming atmosphere and positive first impression.
- Assisted clients with inquiries, providing accurate information promptly.
- Processed visitor check-ins and issued visitor badges.
- Scheduled appointments and organized a calendar for meetings, facilitating efficient time management.
Call Center Representative
Tax-Page Communications
Remote
02.2024 - 04.2025
- Resolved customer issues through effective communication and problem-solving, enhancing customer satisfaction.
- Answered incoming calls from customers, assisting with product inquiries, billing questions, and other service-related issues to provide comprehensive support.
- Documented customer interactions in the CRM system for future reference.
- Debugged and improved code efficiency using testing and logic analysis
- Implemented structured coding practices to enhance readability and maintainability.
Administrative Assistant/Customer Service Representative
IG WEALTH MANAGEMENT
Lindsay, Ontario
01.2023 - 02.2024
- Streamlined daily office operations, improving workflow efficiency across departments.
- Coordinated schedules and organized meetings, facilitating collaboration among team members.
- Communicated with clients to address inquiries and deliver support.
- Handled phone calls and emails, ensuring timely and effective business correspondence.
- Assisted in report and presentation preparation for management review.
- Entered data into spreadsheets utilizing Microsoft Excel and similar programs.
Education
Bachelor of Science - Computer Science
Trent University
Peterborough, Ontario06-2028
Skills
- Customer service
- Problem solving
- Microsoft Excel
- Document management
- Meeting scheduling
- Software development
- Office management
- Client communication
Languages
English
Full Professional
Timeline
Front Desk Receptionist
Comfort Hotel and Suites
06.2025 - 03.2026
Call Center Representative
Tax-Page Communications
02.2024 - 04.2025
Administrative Assistant/Customer Service Representative
IG WEALTH MANAGEMENT
01.2023 - 02.2024
Bachelor of Science - Computer Science
Trent University