Chamalee Lakmini Lokugama
Edmonton,Alberta
Summary
Organized and proactive Administrative Assistant with experience in banking and office environments. Strong background in document management, client correspondence, and financial recordkeeping. Recognized for maintaining confidentiality, accuracy, and professionalism while supporting managers and teams in fast-paced settings.
Overview
17
17
years of professional experience
Work History
Administrative Clerk
Edmonton Immigrant Service Association
Edmonton, AB
07.2025 - Current
- Assisted with data entry and maintained accurate records in electronic filing systems.
- Supported daily office operations by managing incoming calls and directing inquiries appropriately.
- Organized and scheduled appointments, ensuring efficient use of time and resources.
- Processed documents for internal distribution, contributing to streamlined communication within the team.
- Collaborated with team members to prepare materials for meetings, enhancing overall productivity.
Food Service Supervisor
Harvey’s and Swiss Chalet
Edmonton, AB
04.2023 - 06.2025
- Supervise and coordinate activities of kitchen and dining staff.
- Train and schedule staff, assigning duties as required.
- Ensure food preparation meets quality and safety standards.
- Monitor inventory, order supplies, and reduce waste.
- Handle customer concerns and resolve complaints quickly.
- Maintain cleanliness and compliance with health and safety regulations.
- Assist in preparing reports on sales, labor costs, and performance
Excetive Assistant
People’s Bank-Sri Lanka
Sri Lanka
08.2008 - 03.2023
- Assisted clients with account inquiries, providing accurate information and support.
- Processed daily transactions efficiently, ensuring compliance with banking regulations.
- Collaborated with team members to enhance customer service experiences and resolve issues promptly.
- Maintained organized records of client interactions for improved service delivery and follow-up.
- Executed routine administrative tasks, including scheduling meetings and managing correspondence
- Developed a strong understanding of banking products to better assist customers with their needs.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork.
Education
Diploma in Banking And Finance -
IBSL- Institute of Banking Sri Lanka
Colombo-Sri LankaSkills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Problem-solving
- Database entry
- Team collaboration
- Cash management
- Document management
- Daily reporting
Languages
English
Full Professional
Timeline
Administrative Clerk
Edmonton Immigrant Service Association
07.2025 - Current
Food Service Supervisor
Harvey’s and Swiss Chalet
04.2023 - 06.2025
Excetive Assistant
People’s Bank-Sri Lanka
08.2008 - 03.2023
Diploma in Banking And Finance -
IBSL- Institute of Banking Sri Lanka