Chaitya Shah
Scarborough,ON
Overview
1
1
year of professional experience
Work History
Store Associate
08.2023 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
Customer Service Representative
09.2022 - 02.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Postgraduate - Finance
Centennial College of Applied Arts And Technology
Scarborough, ON12.2023
Skills
- Customer Service
- Shipment Processing
- Payment Processing
- Product Display
Security License
PARAGON SECURITY
LISCENCE NUMBER - 11445840 [ EXPIRY - 3 JAN 2025 ]
Additional Information
Smart Serve
Certification Number - 230908275322 { EXPIRY - 8th September 2028 }
Timeline
Store Associate
08.2023 - Current
Customer Service Representative
09.2022 - 02.2023
Postgraduate - Finance
Centennial College of Applied Arts And Technology