Chaitra Krishna Shettigar
Kitchener,ON
Summary
A dynamic individual with 10 years 2 months of experience in Banking Operations, Internal Audit, Customer transactions, Corporate Banking, Wholesale Banking transactions. Excellent knowledge Internal Audit and Risk Management. In the capacity to train all the banking Personnel, enforces quality standards and runs security checks. Expertise in the field of Foreign Exchange / Trade remittances monitoring, AML and KYC. Possess excellent interpersonal, analytical with proven track record of utilizing a process-oriented approach towards the accomplishment of cost, profit service & organizational goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Auditor (Chief Manager)
Kotak Mahindra Bank
08.2021 - 12.2022
- Details
- Execution of Retail Liability Group audits which includes Retail branches, Currency Chests, ATM audits etc and Centre function audits which includes Credit Card, Risk Containment Unit and MIS preparation / management and release of reports within stipulated timelines
- Execution Audit projects and release of reports within stipulated timelines
- Identification of critical issues, irregularities, frauds during audit and preparing presentation of the same to senior management
- Verification of adherence to internal and regulatory guidelines and preparation of regulatory data of the projects for submission to the
- Initiating changes in process guidelines, systems etc in accordance with regulatory framework and risk involved
- Working with various stakeholders for implementation of process/system
- Managing concurrent audit of 6 branches and Acting as concurrent audit SPOC person for the West region consisting of 22 concurrent audit
- Providing training to concurrent auditors and monitoring the timeliness and quality of the concurrent audit reports.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Service Manager (Senior Manager)
Kotak Mahindra Bank
03.2016 - 08.2021
- Branch Banking
- Profile details
- Supervised efficient working of all bank operations to a well-controlled audit rating, ensured all work in compliance to departmental policies and inspected /audited all registers and files for audit related checks
- Processing Trade transactions like Letter of Credit, Bank Guarantee and amendment, Forward contracts, LC discounting and forfeiture and Inward Remittance and outward trade transactions like advance /direct/other remittances, GR release/EBRC issuance
- Processing of Foreign Exchange Services like LRS transaction, NR repatriation, TT, Foreign demand draft and travel cards
- Processing and payment of Direct and Indirect Taxes for
- Handle a group of Ultra High Net worth client and responsible for building and deepening relationship of existing mapped client
- Sourcing CASA and third-party products like Insurance (Life and General), Mutual Funds and Demat accounts
- Demat Operations, Demat account opening and closure, handling market and off market transactions, transfer and transmission of shares, dematerialisation of shares, Demat statements to customers
- Handling inward and outward remittance for customers and monitoring funds in Nostro account of branch
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Branch Service Partner
Yes Bank
10.2012 - 02.2016
- Branch Banking
- Profile details
- Handling walks in customers and resolve their query and cash counter
- Outward and Inward Clearing, ECS and NACH mandate
- Handling Retail Branch banking operations which include Remittances, Teller Operations, and Processing RTGS/NEFT, Lockers, and Customer service
- Tax (Service Tax, Excise Tax, challan 280, challan 281)
- Processing customer instruction and data
- Acquiring Savings accounts and sourcing Third-party products like Insurance, Mutual Fund & SIP
Education
SCHOLASTICS - Management ( Finance
Welingkar Institute of Management
Bachelor of Banking and Insurance - undefined
Mumbai University
NISM- Depository Operations Certification Currently - undefined
Global Business Management - undefined
Conestoga College
Skills
- Communication Skills
- Promoted products and services; generated leads and initiated sales
- Established and improved client communications; maintained ongoing relationships
- Addressed customer inquiries; interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts
- Served as representative and liaison
- Business Administrative and Management Skills
- Hired, trained, coached, supervised and evaluated staff members
- Led teams; chaired committees; initiated volunteer events and activities
- Excellent knowledge Internal Audit and Risk Management
Certification
MS Office Advance Excel Finacle (Banking Software) ,
Flex cube (Banking software)
Seibel (Banking software) Accelus by Thomas Reuters (Audit Management Application)
Averq (Audit Management Application)
Basic Awareness of Power BI
Attended an Internal Audit training program conducted by the bank.
Attended training on Forex transactions processing in the mercury system.
Attended training on Trade Finance services conducted by the bank
Timeline
Auditor (Chief Manager)
Kotak Mahindra Bank
08.2021 - 12.2022
Service Manager (Senior Manager)
Kotak Mahindra Bank
03.2016 - 08.2021
Branch Service Partner
Yes Bank
10.2012 - 02.2016
SCHOLASTICS - Management ( Finance
Welingkar Institute of Management
Bachelor of Banking and Insurance - undefined
Mumbai University
NISM- Depository Operations Certification Currently - undefined
Global Business Management - undefined
Conestoga College
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