Chaim Gilan
Los Angeles,CA
Summary
Dynamic and people-focused leader with over 15 years of experience directing teams in high-traffic, customer-facing environments, including current oversight of 30 Security Ambassadors across a 190-block urban district. Proven ability to recruit, train, schedule, and motivate diverse teams while maintaining safety, boosting morale, and delivering exceptional service under pressure. Seeking to bring strong operational expertise, conflict resolution skills, and a calm, approachable leadership style to the Assistant Manager role at Sprouts, ensuring smooth store operations, outstanding customer experiences, and a positive, accountable team culture.
Overview
18
18
years of professional experience
Work History
Team Lead
Block By Block
10.2024 - Current
- Evaluating employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Leading a rotating team of 30 Security Ambassadors. Strengthening community trust and security by positioning the team as approachable and directing daily public safety operations for a 190-city-block district.
- Training, and scheduling personnel while instilling a community-focused service model rooted in empathy and professionalism.
- Mitigating risks and resolving incidents through proactive surveillance monitoring and expert application of non-violent de-escalation techniques.
Yoga Teacher
Yoga Woks
02.2018 - 07.2024
- Designed and instructed a diverse range of Vinyasa, Hatha, and Restorative yoga classes for up to 70 students per session, seamlessly adapting instruction for in-person and virtual platforms.
- Cultivated an inclusive learning environment for students of all skill levels by providing expert modifications and regressions, ensuring an accessible and challenging practice for everyone.
- Upheld the highest standards of safety through continuous observation and proactive alignment cues, avoiding student injury and enhancing the overall classroom experience.
Manager
Real Raw Live
04.2010 - 09.2017
- Promoted cohesion and teamwork among employees via merit-based recognition initiatives and a team-oriented management style rooted in accountability.
- Directed a rotating 15-member team in a fast-paced setting, optimizing daily operations for peak efficiency and workflow.
- Drove sales and profitability by implementing productivity-focused strategies and process streamlining.
Door Bouncer
Freelance
04.2008 - 03.2010
- Furnished upwards of 100 patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
- Ejected unruly patrons from premises.
- Patrolled exterior and interior of premises.
- Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
Education
High School Diploma -
North Hollywood Zoo Magnet
North Hollywood06.2008
Skills
- Trend tracking
- Performance monitoring
- Work assignment delegation
- Inventory and resource management
- Excellent Customer service and interpersonal skills
- Physically fit: able to life 75 plus pounds
- Able to work in dynamic situations
- Familiar with leading large groups up to 70 people, and giving clear, understandable instruction
Timeline
Team Lead
Block By Block
10.2024 - Current
Yoga Teacher
Yoga Woks
02.2018 - 07.2024
Manager
Real Raw Live
04.2010 - 09.2017
Door Bouncer
Freelance
04.2008 - 03.2010
High School Diploma -
North Hollywood Zoo Magnet