Summary
Overview
Work History
Education
Skills
Websites
Certification
Coursework
Languages
Timeline
Generic

Chahat Sharma

Kelowna,BC

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Shoppers Drug Mart
10.2023 - 02.2024
  • Ensures cashier/merchandising staff comply with all store policies and operating procedures
  • Train cashiers/merchandisers in job functions
  • Provide ongoing guidance and instructions
  • Ensure all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, Pc optimum procedures.

Cashier

Wine and Beyond
07.2022 - 01.2024
  • Greet customers with a smile
  • Process transactions on POS
  • Facing and stocking items on shelves
  • Monitoring expiry items
  • Respond to customer inquiries and answer the phone
  • Keep store and shelves clean and in order
  • Any other additional task.

Assistant Manager

Petro-Canada
12.2020 - 10.2023

Cashier

Petro-Canada
11.2019 - 12.2020
  • Implemented new customer service strategies, increasing customer satisfaction by 9% in 6 months
  • Resolved customer complaints and provided product information
  • Compiled and maintained non-monetary reports and records
  • Plan, direct and evaluate operations of assigned retail stores
  • Facilitate building the team through initial interviews, Coaching and training of new staff
  • Assist in building a strong team and customer relationships
  • Achieve and exceed sales goals and budget targets
  • Assess market demands, trends and pricing to determine strategies in increasing sales volume.

Education

2-year diploma, General studies diploma Program -

Okanagan College
Kelowna, BC
01.2020

Skills

  • Complex problem solver
  • Innovative
  • Strong decision maker
  • Time management
  • Compassionate and empathetic
  • Organizational skills
  • Adaptability
  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Inventory Control

Certification

  • Emergency childcare First Aid CPR B / AED
  • Early childhood educator Assistant (ECEA)
  • Serving it right

Coursework

Childcare and Language Assistant Course, Currently enrolled

Languages

English
Professional Working
Hindi
Native or Bilingual
Punjabi
Full Professional

Timeline

Supervisor

Shoppers Drug Mart
10.2023 - 02.2024

Cashier

Wine and Beyond
07.2022 - 01.2024

Assistant Manager

Petro-Canada
12.2020 - 10.2023

Cashier

Petro-Canada
11.2019 - 12.2020

2-year diploma, General studies diploma Program -

Okanagan College
Chahat Sharma