Chahat Sharma
Kelowna,BC
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Shoppers Drug Mart
10.2023 - 02.2024
- Ensures cashier/merchandising staff comply with all store policies and operating procedures
- Train cashiers/merchandisers in job functions
- Provide ongoing guidance and instructions
- Ensure all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, Pc optimum procedures.
Cashier
Wine and Beyond
07.2022 - 01.2024
- Greet customers with a smile
- Process transactions on POS
- Facing and stocking items on shelves
- Monitoring expiry items
- Respond to customer inquiries and answer the phone
- Keep store and shelves clean and in order
- Any other additional task.
Assistant Manager
Petro-Canada
12.2020 - 10.2023
Cashier
Petro-Canada
11.2019 - 12.2020
- Implemented new customer service strategies, increasing customer satisfaction by 9% in 6 months
- Resolved customer complaints and provided product information
- Compiled and maintained non-monetary reports and records
- Plan, direct and evaluate operations of assigned retail stores
- Facilitate building the team through initial interviews, Coaching and training of new staff
- Assist in building a strong team and customer relationships
- Achieve and exceed sales goals and budget targets
- Assess market demands, trends and pricing to determine strategies in increasing sales volume.
Education
2-year diploma, General studies diploma Program -
Okanagan College
Kelowna, BC01.2020
Skills
- Complex problem solver
- Innovative
- Strong decision maker
- Time management
- Compassionate and empathetic
- Organizational skills
- Adaptability
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
Websites
Certification
- Emergency childcare First Aid CPR B / AED
- Early childhood educator Assistant (ECEA)
- Serving it right
Coursework
Childcare and Language Assistant Course, Currently enrolled
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
Supervisor
Shoppers Drug Mart
10.2023 - 02.2024
Cashier
Wine and Beyond
07.2022 - 01.2024
Assistant Manager
Petro-Canada
12.2020 - 10.2023
Cashier
Petro-Canada
11.2019 - 12.2020
2-year diploma, General studies diploma Program -
Okanagan College