Chahat Sharma
Ottawa,ON
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Panago Pizza Inc.
Ottawa
04.2022 - 04.2024
- Coordinated scheduling and managed timesheets.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Recruited and trained new employees to meet job requirements.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Maintaining/ordering inventory for the store.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Supervisor
Panago Pizza Inc.
Ottawa
04.2019 - 04.2022
- Directed, supervised, and trained line cooks in preparation of dishes according to recipes and established standards.
- Ensured food items were prepared in a timely manner while adhering to quality control standards.
- Cooked multiple orders simultaneously during busy periods.
- Followed proper food handling methods and maintained correct temperature of food products.
- Supervised and coordinated the daily delivery activities of drivers to ensure timely, accurate and efficient deliveries.
Amazon Warehouse Dispatcher
JSBF Amazon
Ottawa
03.2022 - 09.2024
- Received and dispatched calls for emergency services.
- Updated records of driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Verified driver credentials prior to assigning them a route or task.
- Participated in team meetings discussing changes in procedures or processes.
Uber Driver
Uber
Ottawa
05.2020 - Current
- Assisted disabled passengers entering or exiting vehicles as necessary.
- Delivered packages upon request when not transporting passengers.
Education
2 Year Diploma - Construction Engineering Technician
Algonquin College
Ottawa, ON08-2020
Real Estate Education - Real Estate
Humber College
Toronto, ONSkills
- Marketing
- Operations Management
- Schedule Preparation
- Team Leadership
- Weekly Payroll
- Microsoft Excel
- Product Sampling
- Cash Flow analysis
- Summarizing Monthly Financial Report
Certification
- Food Safe Certificate
- Smart Serve License
- WHMIS
- First Aid and CPR
Languages
English
Full Professional
Hindi
Full Professional
Affiliations
- Worked as information assistant in ELECTIONS ONTARIO.
- Performing School Lunch Program for about 7-8 schools in Ottawa South Neighbor.
- Appeared in Dean's Honor List for consecutive 3 semesters.
References
Wayne Orlick - Business Development Manager/Area Coach
(250)-661-0674
Siva Kumar - General Manager
613-890-4139
Timeline
Manager
Panago Pizza Inc.
04.2022 - 04.2024
Amazon Warehouse Dispatcher
JSBF Amazon
03.2022 - 09.2024
Uber Driver
Uber
05.2020 - Current
Supervisor
Panago Pizza Inc.
04.2019 - 04.2022
2 Year Diploma - Construction Engineering Technician
Algonquin College
Real Estate Education - Real Estate
Humber College