Chahat Arora
Vancouver,BC
Summary
Customer-focused professional with years of proven experience at H&M, delivering exceptional service in a fast-paced retail environment. Skilled in assisting customers with product selections, handling transactions, and supporting overall store operations. Recognized for strong communication, adaptability, and teamwork, with a proactive approach to creating a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Sales Associate
H&M
Metropolis at Metrotown
01.2024 - 06.2025
- Adept at working in a flexible, adaptable retail setting, including stockroom management, fitting room assistance, and back-of-house operations.
- Successfully managed high-volume sales during peak retail days like Black Friday and Boxing Day, assisting over 100+ customers at the cash wrap and customer service in a single shift.
- Skilled in merchandising, sales floor support, and customer engagement, with a focus on building brand loyalty and driving sales.
- Boosted sales and elevated customer experience through teamwork, leadership, and dynamic retail execution at H&M.
Marketing Coordinator
Glinks International
Delhi, India
05.2022 - 08.2023
- Coordinated digital and offline marketing campaigns to promote study abroad opportunities.
- Managed social media content, increasing engagement.
- Assisted in event planning and client communication to strengthen brand presence.
Education
BBA - Marketing
Douglas College
New Westminster, BC, Canada08-2027
Skills
- Customer service
- Inventory Management & Stock Replenishment
- Teamwork & Collaboration
- Cash handling - POS systems
- Retail Operations
- Merchandising & Visual Display
- Excellent communication skills
Languages
- English, Bilingual Proficiency
- Hindi, Bilingual Proficiency
Accomplishments
- Best presentation award by BNI West Delhi
References
References available upon request.
Timeline
Sales Associate
H&M
01.2024 - 06.2025
Marketing Coordinator
Glinks International
05.2022 - 08.2023
BBA - Marketing
Douglas College
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