Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Chad Zalunardo

Willits

Summary

Dynamic and results-driven professional with experience at Starbucks Safeway, excelling in accurate drink preparation and delivering exceptional customer service. Known for maintaining a positive work environment and effectively resolving challenges, I thrive in fast-paced settings while ensuring compliance with company standards and fostering strong customer relationships.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks Safeway
Willits
10.2023 - Current
  • Customer service, orders, resolving customer wants and needs.
  • Drink preparation.
  • Friendly and attentive service.
  • Cash and credit transactions.
  • Maintain a clean and well-stocked environment, adhering to all standards.
  • Enjoy a fast-paced environment, and maintain an expedient, accurate workflow, delivering excellent customer service.
  • Build and maintain positive and growing relationships with customers.
  • Flexible, consistent, loyal, and do what needs to be done work ethic.

Bartender

Diggers Bar no Grill
Willits
09.2020 - 10.2023

Created beverages according to standards or based on what the customer wanted.

Served customers while maintaining a safe and comfortable environment for all.

Handled cash and credit transactions in a chaotic environment.

Worked independently, and opened and closed the bar solo.

Tactfully and calmly de-escalated any and all situations that required intervention.

Education

Bachelor of Arts - Jazz Studies and additionally Education (K-6)

Sonoma State University
Rohnert Park, CA
01-2002

Skills

  • Maintain a friendly positive joyful work environment for customers as well as co-workers
  • Accurate drink preparation and order fulfillment
  • Fast and organized
  • Compliance with company standards
  • Timely, consistent, flexible
  • Self starter, not afraid of challenges or problem solving

Affiliations

  • Avid astrophotographer and amateur astronomer
  • Hiker, Rider, Backpacker, camper, outdoor enthusiast
  • Musician

Timeline

Barista

Starbucks Safeway
10.2023 - Current

Bartender

Diggers Bar no Grill
09.2020 - 10.2023

Bachelor of Arts - Jazz Studies and additionally Education (K-6)

Sonoma State University
Chad Zalunardo