Summary
Overview
Work History
Education
References
Timeline
Generic

Chad Wobshall

Summary

Successful entrepreneur with experience in several fields. Ability to learn quickly and complete task at hand. Works well with others or alone and can be relied on to interact with public in a professional manner.

Overview

19
19
years of professional experience

Work History

Customer Satisfaction Manager

Kemlee Equipment LTD
07.2023 - 06.2024
  • Boosted customer satisfaction levels by implementing innovative feedback systems and actively addressing concerns.
  • Analyzed customer feedback data to identify key trends and areas needing improvement, driving continuous enhancements in service delivery.
  • Gathered insightful feedback from customers through regular surveys, using this information to drive strategic decisions aimed at improving overall satisfaction levels.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Organized 2023 Santa Clause parade on behalf of Kemlee Equipment LTD. This included applying for funding, cordinating highway closure, signing up all floats.

Business Owner/Operator

Kootenay Crate Company
04.2014 - 07.2023
  • Started Kootenay Crate Co and developed policies and procedures.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Resolved issues quickly through research and quick decision making.
  • Kept records for production, inventory, income and expenses.
  • Fostered a positive work environment that encouraged employee retention, professional development opportunities, and open communication channels.
  • Trained and motivated employees to perform daily business functions.
  • Ran retail and online store until sale of storefront in 2019.

Warehouse Forklift Operator/Machine Operator

Wynndel Box and Lumber LTD.
03.2013 - 06.2015
  • Piled lumber in production plant.
  • Forklift operator. Operated forklift both inside and outside the plant.
  • Drove 5 ton truck for local and cross border pick ups.

Certified Home Inspector

Vantage Point Home Inspections
06.2009 - 05.2012
  • Educated home buyers about residences and important concerns to help each make optimal purchasing decisions.
  • Worked effectively on ladders to check attics, roofs and other high spaces.
  • Highlighted critical issues with descriptions and photographs in detailed home inspection reports.
  • Ran day to day business operations such as marketing and advertising.
  • kept up to date with ongoing education requirements such as proctored examinations and peer reviews.
  • Held valid home inspectors license for several years.

Yard Supervisor/Delivery Driver

Pyramid Building Supplies
03.2005 - 04.2009
  • Dealing with public on a daily basis.
  • Delegating task to crew for various task delivery and yard clean up.
  • Operating 1 ton, 3 ton and 5 ton delivery trucks frequently including crane.
  • Operating forklifts and bobcat in safe and efficient manner.

Education

Home Inspection Training

Carson Dunlop School of Home Inspection
Online Education
04.2009

High School Diploma -

Prince Charles Secondary School
06.2001

References

Darrell Kemle

General Manager of Kemlee Equipment LTD.

250 428 1906


Paul Bourgeois

Former supervisor for Nexus Community Support Society

Paul and I have worked together on and off for several years collaborating on wood working projects.

250 428 1964


Thomas Wayling

Occupational Safety Officer

Thomas was my direct supervisor and production superintendent during my time at Wynndel Box and Lumber.

250 254 0078

Timeline

Customer Satisfaction Manager

Kemlee Equipment LTD
07.2023 - 06.2024

Business Owner/Operator

Kootenay Crate Company
04.2014 - 07.2023

Warehouse Forklift Operator/Machine Operator

Wynndel Box and Lumber LTD.
03.2013 - 06.2015

Certified Home Inspector

Vantage Point Home Inspections
06.2009 - 05.2012

Yard Supervisor/Delivery Driver

Pyramid Building Supplies
03.2005 - 04.2009

Home Inspection Training

Carson Dunlop School of Home Inspection

High School Diploma -

Prince Charles Secondary School

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Chad Wobshall