Dynamic leader with a proven track record at Tarasick Roofing and Renovations, enhancing operational efficiency and client satisfaction. Excelled in relationship building and project management, significantly expanding product offerings and improving team productivity. Skilled in negotiations and problem-solving, adept at multitasking and maintaining high levels of customer relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Owner/Operations Manager
Tarasick Roofing and Renovations
01.2010 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Trained and motivated employees to perform daily business functions.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Consulted with customers to assess needs and propose optimal solutions.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Improved team productivity by introducing innovative project management tools and techniques.
Interacted well with customers to build connections and nurture relationships.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Developed and maintained relationships with external vendors and suppliers.
Production Manager
Engraving Division Inc.
04.2019 - 02.2021
Resolved issues quickly to maintain productivity goals.
Managed internal operational standards and productivity targets.
Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.