Chad Palmer
Oshawa,ON
Summary
Proven leader with extensive experience at Community Resources And Support Services, adept in fostering team unity and enhancing efficiency. Excelled in roles requiring adaptability and critical thinking, significantly improving client care and operational workflows. Skilled in conflict resolution and organized management, consistently achieving results beyond expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Lead
Community Living Durham North
04.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Program Supervisor
Community Resources And Support Services
08.2023 - 11.2023
- Managed clients varying in special needs and ability
- Maintained and updated client files
- Assigned duties and trained staff based on company needs
- Delegated and organized medical appointments
- Managed payroll submission, scheduling and financial reconciliation forms
- Managed client's finances and accounts
- Facilitated staff meetings and orientations for the program
Assisstant Supervisor
Community Resources And Support Services
04.2023 - 08.2023
- Managed and delegated a portion of tasks to aid Supervisor
- Created schedules and conducted shift switches and agency staffing
- Supervised daily duties such as cleaning logs, shift change logs and MARS sign off
- Petty cash balance maintenance as well as documentation
- Administrative updates and file organization
Direct Support Worker
Community Resources And Support Services
09.2017 - 04.2023
- Conducted regular assessments of clients'' progress, adjusting care plans as needed to promote ongoing improvement.
- Assisted clients with daily living activities, promoting self-sufficiency and personal growth.
- Maintained open lines of communication between team members, ensuring timely updates on client progress or concerns.
- Maintained accurate documentation of client interactions, progress, and incidents for thorough record-keeping purposes.
- Completed client's individual support plans
Educational Assistant
Durham District School Board
09.2018 - 11.2018
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
Daycare Assistant
Special Kind of Play Nursery Centre
08.2015 - 09.2016
- Assisted with the supervision and support of children with special needs.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
Social Service Worker
Durham College
Oshawa, ON04.2017
Skills
Team Oriented
Punctual
Adaptable
Conflict Resolution
Organized
Motivated
Critical Thinker
Flexible
Improving Efficiency
Multi-Disciplinary
Certification
UMAB
First Aid & CPR/AED Level C
Timeline
Team Lead
Community Living Durham North
04.2024 - Current
Program Supervisor
Community Resources And Support Services
08.2023 - 11.2023
Assisstant Supervisor
Community Resources And Support Services
04.2023 - 08.2023
Educational Assistant
Durham District School Board
09.2018 - 11.2018
Direct Support Worker
Community Resources And Support Services
09.2017 - 04.2023
Daycare Assistant
Special Kind of Play Nursery Centre
08.2015 - 09.2016
Social Service Worker
Durham College
UMAB
First Aid & CPR/AED Level C
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