Chad Marquez
Beaumont
Summary
Detail-oriented technician skilled in maintenance and repair within fast-paced environments. Proven ability to troubleshoot equipment issues and respond to customer needs effectively. Committed to ensuring operational readiness and minimizing downtime through proactive task management.
Overview
4
4
years of professional experience
Work History
Delivery & Service Techniction
J&M Water Treatment Services
San Jose/Beaumont
06.2024 - 02.2026
- Delivered multiple pallets of salt daily, ensuring timely fulfillment of customer needs.
- Operated forklifts, pumping equipment, and air compressors to assist in material handling.
- Assisted in troubleshooting equipment issues to minimize downtime.
- Supported installation of new equipment, contributing to operational readiness.
- Monitored water quality using testing equipment and recorded data.
- Responded to customer requests and inquiries, enhancing overall satisfaction.
- Communicated effectively with supervisors on any operational issues or concerns.
- Responded to emergency calls outside regular working hours.
- Prioritized and organized tasks to efficiently accomplish service goals.
Crew Member
Baskin Robbins Ice Cream
Banning
07.2022 - 06.2024
- Enhanced customer satisfaction by resolving issues with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Supervised closing procedures to ensure store readiness for next day operations.
- Trained staff on closing protocols and safety procedures.
Education
Automotive Engineering
Universal Technical Institute
Rancho Cucamonga, CA05-2027
Skills
- Vehicle inspection
- Equipment maintenance
- Maintenance & repair
- Safety compliance
- Task prioritization
- Time management
- Time organization
- Dependable and hardworking
- Fast-paced environment adaptation
- Customer service orientation
- Organization
- Active listening
Timeline
Delivery & Service Techniction
J&M Water Treatment Services
06.2024 - 02.2026
Crew Member
Baskin Robbins Ice Cream
07.2022 - 06.2024
Automotive Engineering
Universal Technical Institute