Chad Livecareer
San Francisco,CA
Summary
Experienced in a fast-paced hospitality environment, skilled in team management and prioritizing guest satisfaction. Effective in coordinating schedules, managing reservations, and ensuring seamless operations, consistently delivering exceptional guest experiences. Seeking to transition into a new field, eager to bring strong organizational and interpersonal abilities to a dynamic environment where continued growth is possible.
Overview
10
10
years of professional experience
Work History
Front of House Manager
La Ratatouille
01.2019 - Current
- Created environment for guests to stimulate senses through personal services and amenities and followed up throughout meal to reinforce positive experience
- Resolved guests complaints while maintaining positive customer environment.
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service
- Increased sales by 10%
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
Head Server
La Ratatouille
01.2015 - 12.2018
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Education
Bachelor of Science - Information Technology
University of California - Davis
San Francisco, CA05.2022
Skills
- Guest Relations
- Conflict Resolution
- Staff Management
- Hiring
- Restaurant Operations
- Employee Scheduling
Timeline
Front of House Manager
La Ratatouille
01.2019 - Current
Head Server
La Ratatouille
01.2015 - 12.2018
Bachelor of Science - Information Technology
University of California - Davis
Similar Profiles
Chad LivecareerChad Livecareer
Maitre D' at La RatatouilleMaitre D' at La Ratatouille
Chad LivecareerChad Livecareer
Maitre D' at La RatatouilleMaitre D' at La Ratatouille
Chad LivecareerChad Livecareer
Maitre D' at La RatatouilleMaitre D' at La Ratatouille