Chad Livecareer
San Francisco
Summary
Experienced in a fast-paced hospitality environment, skilled in team management and prioritizing guest satisfaction. Effective in coordinating schedules, managing reservations, and ensuring seamless operations, consistently delivering exceptional guest experiences. Seeking to transition into a new field, eager to bring strong organizational and interpersonal abilities to a dynamic environment where continued growth is possible.
Overview
6
6
years of professional experience
Work History
Front of House Manager
La Ratatouille
01.2019 - Current
- Created environment for guests to stimulate senses through personal services and amenities and followed up throughout meal to reinforce positive experience
- Resolved guests complaints while maintaining positive customer environment.
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service
- Increased sales by 10%
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
Education
Bachelor of Science - Information Technology
University of California - Davis
05.2022
Skills
- Guest Relations
- Conflict Resolution
- Staff Management
- Hiring
- Restaurant Operations
- Employee Scheduling
- Performance Evaluation
- Food Safety Compliance
Personal Information
Name & Contact
Timeline
Front of House Manager
La Ratatouille
01.2019 - Current
Bachelor of Science - Information Technology
University of California - Davis
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