Chad Livecareer
San Francisco
Summary
Customer-focused Maitre D' with 5 years of experience building fine dining restaurant environments that delight guests and foster loyalty. Detail-oriented and observant leader with exceptional communication skills and proven history of developing and retaining engaged and proficient team members. Driven to stay ahead of restaurant trends and offer superior service for guests and restaurant management.
Overview
4
4
years of professional experience
Work History
Maitre D'
La Ratatouille
01.2019 - Current
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Created environment for guests to stimulate senses through personal services and amenities and followed up throughout meal to reinforce positive experience
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service
- Trained, coached and evaluated subordinates to raise performance to company standard
- Managed over 50 customer calls per day.
- Increased sales by 10%
Education
Bachelor of Science - Information Technology
University of California - Davis
Davis, CA05.2022
Skills
- Table Bussing
- Wine Pairings
- Bar terminology
- To-go order preparation
- Kitchen staff coordination
- Bill computation
Timeline
Maitre D'
La Ratatouille
01.2019 - Current
Bachelor of Science - Information Technology
University of California - Davis
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