CHAD JOICE
Peterborough,Canada
Summary
Skilled team player with strong background in business environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. A hardworking and reliable team player focused on going above and beyond to support the team and serve customers. Trained in leadership and offering top-notch problem solving abilities. Motivated to continue to learn and grow as a community professional. Accomplished professional bringing proven expertise in business operations and practices. Manages activities with good understanding of current needs and future targets. Offers excellent project management and team leadership abilities.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Independent Contractor
Independent Contractor
Peterborough, Canada
11.2020 - Current
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Provided efficient and courteous service to customers at all times
- Met deadlines while maintaining high-quality deliverables
- Managed and coordinated multiple projects while ensuring timely completion
- Identified ways to improve efficiency in operations and implemented process changes
- Troubleshot minor problems and reported larger technical issues
- Performed general maintenance and repair.
Team Member
Toyota Motor Manufacturing
Cambridge, Canada
04.2012 - 07.2020
- Ran automated machinery handling assembly line work for high-quality industry manufacturing Lexus RX350 RX350hybrid
- Checked the quality of completed products and component materials to comply with manufacturing specifications
- Kept work areas clean by removing debris, sweeping up dust and organizing supplies
- Inspected and maintained production machinery to identify and resolve problems
- Rotated through different positions to keep the team working efficiently and meet all production targets
- Scrutinized materials prior to assembly for defects or non-conformances to specifications
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Performed opening and closing duties, including store cleaning and restocking.
- Assembled vehicle components following strict safety and quality guidelines.
- Inspected finished products for defects and ensured adherence to standards.
- Trained new team members on assembly processes and safety protocols.
- Monitored inventory levels of materials and supplies for production needs.
- Participated in continuous improvement initiatives to enhance manufacturing processes.
Pit Crew Member
Team Red 3 Hakinson Motorsports
Uxbridge, Canada
01.2011 - 12.2013
- Adept at keeping detailed records regarding vehicle performance throughout the season
- Demonstrated ability to work quickly and accurately under pressure in a high-paced environment
- Excellent communication skills with crew members and drivers
- Adept at problem solving on the fly during races or practice runs
- Experienced in performing preventative maintenance on race cars such as oil changes, tire rotation, cleaning air filters
- Familiar with safety protocols when working around race cars and during pit stops
- Competent in operating hoists safely while changing tires or other components on race cars
- Proficient in the use of hand tools, power tools, and specialized equipment
- Well-versed in reading technical documents related to car maintenance and repairs
- Proven record of conducting post-race inspections after each event
- Ability to lift heavy objects up to 50 pounds without assistance
- Highly organized with attention to detail when preparing vehicles for races
- Knowledgeable in automotive mechanics including engine repairs, brake systems, suspensions, transmissions, and electrical systems
- Skilled at setting up tires for racing events according to manufacturer specifications
- Flexible schedule with availability for long hours during peak racing season
- Able to follow instructions from team leaders while ensuring accuracy of tasks performed
- Strong understanding of parts inventory management processes related to race cars.
- Performed tire changes during pit stops to ensure quick turnaround.
- Assisted in fueling vehicles efficiently under time constraints.
- Maintained equipment and tools for optimal performance during races.
- Communicated effectively with team members to coordinate actions during events.
- Collaborated with mechanics to prepare cars before racing events.
Pit Crew Member
Fitzpatrick Motorsports
Cambridge, Canada
03.2008 - 12.2011
- Experienced in performing preventative maintenance on race cars such as oil changes, tire rotation, cleaning air filters
- Well-versed in reading technical documents related to car maintenance and repairs
- Knowledgeable in automotive mechanics including engine repairs, brake systems, suspensions, transmissions, and electrical systems
- Able to diagnose issues and recommend solutions for repair
- Proficient in the use of hand tools, power tools, and specialized equipment
- Skilled at setting up tires for racing events according to manufacturer specifications
- Strong understanding of parts inventory management processes related to race cars
- Followed checklists to complete inspections of brake and fuel systems
- Ensured proper and efficient functioning
- Reviewed and prioritized assigned work orders and coordinated workflow to meet quoted deadlines
- Aligned wheels and steering mechanisms using alignment equipment and wheel-balancing machines
- Inspected vehicles for damage and record findings so that necessary repairs can be made
- Maintained cleanliness of work area.
- Prepared and maintained tools for efficient pit stops during races.
- Refilled fuel tanks swiftly to minimize downtime between laps.
- Changed tires rapidly to ensure optimal performance on the track.
Licensed Life Insurance Agent
Primerica
Kitchener, Canada
01.2005 - 01.2010
- Provided detailed explanation of policy benefits, features, riders, and endorsements to customers
- Demonstrated comprehensive knowledge of life insurance policies and processes to customers
- Performed administrative tasks such as scheduling appointments or maintaining databases
- Built strong relationships with clients by providing exceptional customer service experiences
- Maintained accurate records of customer accounts including policy updates, changes, payments
- Developed and implemented sales strategies to increase client base in the life insurance sector
- Monitored progress of pending claims throughout the entire process until completion
- Attended industry conferences and training seminars to stay abreast of latest developments in the field
- Resolved customer complaints and inquiries promptly and efficiently
- Identified cross-selling opportunities among existing clients for additional products or services.
- Educated clients about life insurance products and benefits.
- Assisted clients in selecting appropriate coverage options.
- Conducted needs assessments to identify client insurance requirements.
Manager of Operations
JT Lube & Gas
Cambridge, Canada
11.1998 - 10.2007
- Supported back office procedures, including hiring and employment processes
- Perform services and repairs on vehicles in automotive environment
- Maintained an onsite presence to ensure the operations team met all company operational standards
- Led cross-functional projects and identified and solved complex/ambiguous problems in all areas of the business
- Worked with the accountant to manage and streamline accounts payable, accounts receivable, and payroll processes
- Oversaw day-to-day operations and special projects in fast-paced garage/gas station setting
- Performed facility checks to verify cleanliness and client safety
- Managed employee performance through disciplining, coaching, and counseling.
- Supervised daily operations to maintain workflow efficiency and safety standards.
- Implemented inventory management systems to streamline supply tracking processes.
- Trained new employees on operational procedures and safety protocols.
- Collaborated with vendors to negotiate contracts and manage supply costs effectively.
- Conducted regular inspections to ensure compliance with industry regulations and safety standards.
Education
HIGH SCHOOL DIPLOMA -
Monsignor Doyle Catholic Secondary School
Ontario, CANADACERTIFICATION IN INSURANCE -
Primerica insurance
Ontario, CANADASome College (No Degree) -
Sheridan College
Ontario, CANADACOLLEGE DIPLOMA IN WOODWORKING TECHNICIAN -
Conestoga college
Ontario, ONSkills
- Operate equipment
- Customer relations
- Organization
- Many equipment operations
- Collaboration
- Documentation
- Team leadership
- Multitasking
- Recordkeeping
- Problem-solving
- Decision-making
- Research in history
Certification
Smart Serve, 2023-2028
Timeline
Independent Contractor
Independent Contractor
11.2020 - Current
Team Member
Toyota Motor Manufacturing
04.2012 - 07.2020
Pit Crew Member
Team Red 3 Hakinson Motorsports
01.2011 - 12.2013
Pit Crew Member
Fitzpatrick Motorsports
03.2008 - 12.2011
Licensed Life Insurance Agent
Primerica
01.2005 - 01.2010
Manager of Operations
JT Lube & Gas
11.1998 - 10.2007
HIGH SCHOOL DIPLOMA -
Monsignor Doyle Catholic Secondary School
CERTIFICATION IN INSURANCE -
Primerica insurance
Some College (No Degree) -
Sheridan College
COLLEGE DIPLOMA IN WOODWORKING TECHNICIAN -
Conestoga college