Overview
Work History
Education
Skills
Timeline
Generic

Chad Hopps

Port Alberni,BC

Overview

28
28
years of professional experience

Work History

Operations Manager

Boulder Excavating
Parksville, British Columbia
02.2023 - Current
  • Implemented successful business strategies to increase revenue and target new markets.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Managed scheduling, training and inventory control.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Delegated work to staff, setting priorities and goals.
  • Over 27 years experience in Heavy Haul Lowbed

Equipment Manager

IWC Excavation
Nanaimo, British Columbia
12.2019 - 02.2023
  • Strengthened operational efficiencies, multitasking on heavy equipment and tools to aid with timely project completion.
  • Stored and retrieved vehicles, radios and ride components.
  • Maintained and organized equipment storage areas regularly.
  • Led team in identifying errors, trends, and turnaround strategies for support equipment items.
  • Reviewed work order requests from operators detailing problems they encountered while operating machines.
  • Mobilization of all equipment to various worksites

Lowbed Operator

Little Mountain Transport
Parksville, British Columbia
04.2017 - 12.2019
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Performed routine maintenance on equipment to ensure optimal performance.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Operated heavy haul logging and excavation equipment as well as maintained quality customer service

Heavy Equipment Operator

Island Pacific Equipment
Chemainus - Port Alberni, British Columbia
10.2009 - 12.2016
  • Operated equipment to remove debris, snow or other equipment from streets and work areas.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Performed minor service on equipment and referred complicated mechanical issues to appropriate personnel.
  • Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
  • Loaded and moved dirt, rocks, equipment and materials.
  • Followed safety protocols while operating machinery in order to avoid accidents or injuries.
  • Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation, or rocks.
  • Managed daily operations of heavy equipment fleet, including troubleshooting and preventative maintenance.
  • Maintained equipment on-site with regular maintenance and repairs.
  • 27 Years experience Heavy Haul over the road Oversize loads throughout Various industries Logging/Excavation Etc...

Trucking

Self Employed
Vancouver Island, BC
12.1996 - 09.2009
  • Sub contractor Lease/ Owner operator for various trucking companies versing in B-Train, Lowbed Heavy Haul, Oversize, and Refrigerated commodities

Education

High School Diploma -

Alberni District Secondary
Port Alberni, BC
06-1994

Skills

  • Project management
  • Quality assurance
  • Root cause analysis
  • Inventory control
  • Equipment maintenance
  • Customer service

Timeline

Operations Manager

Boulder Excavating
02.2023 - Current

Equipment Manager

IWC Excavation
12.2019 - 02.2023

Lowbed Operator

Little Mountain Transport
04.2017 - 12.2019

Heavy Equipment Operator

Island Pacific Equipment
10.2009 - 12.2016

Trucking

Self Employed
12.1996 - 09.2009

High School Diploma -

Alberni District Secondary

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Chad Hopps