Continue success with a company that is forward focused! Outside of the box thinker utilizing my skills to connect, grow, and retain business I develop. Customer centric focus with a passion for people.
Overview
9
9
years of professional experience
Work History
Air Traffic Controller
US Army National Guard
02.2024 - Current
Managed complex situations under pressure, demonstrating exceptional decision-making abilities for the safe management of aircraft.
Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
Maintained clear communication with pilots, ground crews, and other controllers to ensure smooth coordination of aircraft movements.
Provided accurate weather updates to pilots, enabling informed decisions regarding flight paths and potential hazards.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Account Executive
Fundera by Nerdwallet
02.2023 - 09.2023
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
Inbound Sales
Godaddy
03.2020 - 11.2022
Leader in optimizing marketing spend to grow customers businesses
Advanced learner and problem solver helping businesses drive revenue to grow business initiatives
Complex knowledge of helping small businesses to scale and out match local businesses/competitors
Strong relationship building skills with customers for a long-lasting relationship/partnership
Sales Representative
Earthwise Packaging
01.2016 - 07.2019
Generated sales by prospecting leads, cold calling and negotiating advantageous deals
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
Cross-sold additional products and services to purchasing customers
Followed up after sales to assess satisfaction and identify ongoing requirements
Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches for key audiences
Loan Processor
Greenlink Financial
08.2018 - 05.2019
Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues
Obtained repeat business by building strong customer relations and delivering world-class customer service
Reviewed and verified borrowers' income, credit reports, and supplemental information to prepare documents for underwriting
Discussed loan needs and financial histories with clients and conveyed information regarding application processes
Education
Diploma -
Murrieta Valley Highschool
Anaheim, Ca
06-2013
Skills
Microsoft Office Suite
CRM - Salesforce, Hubspot, OptifiNow, etc
Debt Pay Pro
Attention to detail
Adaptable to technology
Situational awareness
Activities
Actively contribute to the Animal Welfare league, Currently Spend weekends at shelters walking/comforting dogs.
Supply Specialist at U.S. ARMY NATIONAL GUARD, Teaneck National Guard ArmorySupply Specialist at U.S. ARMY NATIONAL GUARD, Teaneck National Guard Armory
Healthcare Operations Manager / Human Resources Manager at Georgia Army National Guard – Active Guard Reserve (AGR), GAHealthcare Operations Manager / Human Resources Manager at Georgia Army National Guard – Active Guard Reserve (AGR), GA
Infantryman SGT (11B, S3 Operations NCO) at U.S. Army National Guard, US. ArmyInfantryman SGT (11B, S3 Operations NCO) at U.S. Army National Guard, US. Army
Special Events Assistant / Front Desk Associate at Dave and Busters, San DiegoSpecial Events Assistant / Front Desk Associate at Dave and Busters, San Diego