Chad Garado
Vallejo
Summary
Inventory Management and Operations professional with 14 years of progressive experience within the Life Science and Clinical Diagnostics industry. Skilled in inventory analysis, ERP-based order management, supply chain coordination, operational reporting, and cross-functional collaboration supporting global inventory and fulfillment workflows. Experienced in process improvement, inventory reconciliation, backorder management, and resolving complex operational issues within fast-paced, highly regulated environments.
Overview
14
14
years of professional experience
Work History
Customer Relations Coordinator III (Inventory Management Analyst) - Life Science Group
Bio-Rad Laboratories
Benicia, CA
03.2018 - 04.2026
- Managed inventory operations and order fulfillment support for Life Science and Clinical Diagnostic materials by resolving inventory inquiries, validating stock availability, communicating ATP (Available to Promise) timelines, and supporting order troubleshooting activities.
- Maintained and updated dynamic backorder and limitation reporting by tracking material availability changes, ATP reschedules, discontinued items, and inventory constraints using ERP systems and global supply chain reporting resources.
- Collaborated cross-functionally with Global Supply Chain, Inventory Control, Sales, Marketing/Product Management, and Customer Care teams to resolve inventory issues, coordinate stock transfers, release restricted inventory, and support priority order fulfillment across global regions.
- Coordinated limitation-release processes and batch matching activities for Clinical Diagnostic products by validating inventory availability, aligning kit and buffer inventory requirements, and facilitating distribution center replenishment to maintain customer continuity and product usability.
- Conducted ERP order hold reviews (VL060 processing) to prevent shipment of short-dated inventory, reducing material returns, product scrap, and customer fulfillment disruptions related to shelf-life compliance requirements.
- Supported material lifecycle management activities by coordinating ERP updates for product activation, discontinuation, end-of-life transitions, and inventory status changes to ensure accurate inventory visibility and order processing capabilities.
- Generated weekly and monthly operational inventory reporting for management and served as a Business Process Specialist (BPS), contributing process improvement recommendations, supporting system upgrade testing, and promoting best practices for inventory management workflows.
Sales Administrator - Antibody Content Division - Life Science Group
Bio-Rad Laboratories
Benicia, CA
09.2016 - 03.2018
- Assisted sales operations and order management activities by coordinating customer account administration, tracking order status, and ensuring accurate data entry across internal systems.
- Generated and maintained sales reports, KPI tracking, and operational data analysis to support performance reviews and business decision-making.
- Collaborated cross-functionally with marketing, product management, and logistics teams to ensure accurate product information, pricing alignment, and timely customer support.
- Contributed to process improvement initiatives that enhanced workflow efficiency, documentation accuracy, and compliance with internal policies and customer data standards.
Customer Sales Support II - Clinical Diagnostic Group
Bio-Rad Laboratories
Benicia, CA
04.2012 - 09.2016
- Supported sales and customer operations by managing order inquiries, resolving fulfillment issues, and ensuring accurate processing across internal systems.
- Coordinated with Sales Account Managers and internal teams to maintain account continuity, improve service responsiveness, and support regional operational workflows.
- Performed reporting and data tracking (ad-hoc and recurring) to support order visibility, customer product usage trends, and sales operations decision-making.
- Acted as a liaison between customers and internal departments to resolve issues, escalate exceptions, and ensure timely resolution of order and service-related discrepancies.
Education
Associate of Applied Science - Computer Technology
Heald College, School of Technology
Martinez, CASkills
- Inventory Management
- SAP ERP
- Inventory Reconciliation
- Backorder Management
- ATP Coordination
- Operational Reporting
- Data Analysis
- Supply Chain Coordination
- Order Management
- Process Improvement
- Cross-Functional Collaboration
- KPI Tracking
- ERP Systems
- Material Lifecycle Management
- Microsoft Excel
- VL060 Processing
- Batch Matching
- Workflow Optimization
Timeline
Customer Relations Coordinator III (Inventory Management Analyst) - Life Science Group
Bio-Rad Laboratories
03.2018 - 04.2026
Sales Administrator - Antibody Content Division - Life Science Group
Bio-Rad Laboratories
09.2016 - 03.2018
Customer Sales Support II - Clinical Diagnostic Group
Bio-Rad Laboratories
04.2012 - 09.2016
Associate of Applied Science - Computer Technology
Heald College, School of Technology