CHAD DRAPER
Summary
Experienced clinical professional skilled in managing general and forensic mental healthcare operations with a focus on patient-centered care. Proficient in designing and implementing clinical programs that prioritize quality improvement and client satisfaction. Well-known for fostering team collaboration, adapting to evolving needs, and consistently achieving impactful outcomes.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant Vice President of Clinical Services
Waypoint Centre For Mental Health Care
07.2024 - Current
- Being designated the "Person In Charge" while overseeing 160 High Secure Provincial Forensic Beds, and 20 Regional Forensic beds.
- Serving as the "Officer In Charge" for Waypoint Centre for Mental Health Care.
- Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
- Collaborated closely with executive leadership to align department goals with strategic objectives.
- Managed a diverse portfolio of projects, ensuring that each meets established quality standards and delivers expected results on time and within budget.
- Enhanced collaboration between team members by implementing innovative communication tools and fostering an open dialogue culture.
- Implemented data-driven decision-making processes, leading to more informed strategic choices and improved overall performance metrics.
- Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies, and decisions.
- Improved employee retention rates through the development of comprehensive training programs and mentorship initiatives.
- Reduced operational risks while organizing data to forecast performance trends.
Clinical Director
Waypoint Centre For Mental Health Care
01.2018 - 07.2024
- Provide Program Leadership within Waypoint's High Secure Provincial Forensic Programs
- Align the strategic and operational objectives of the program with Waypoint's Strategic Plan
- Establish and grow strategic internal and external partnerships
- Modify or integrate patient services in response to patient/client needs
- Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
- Developed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes.
- Streamlined clinical operations for improved efficiency and reduced costs.
- Promoted a safe working environment for staff by enforcing strict adherence to safety protocols and addressing potential hazards promptly.
- Analyzed data on clinical outcomes to identify trends in patient populations, informing decisions on targeted interventions or program adjustments as needed.
- Led accreditation efforts, resulting in successful audits and continued compliance with regulatory standards.
- Provide clinical leadership in guiding best practices by continuing to promote continuous quality improvement
- Promote Recovery and Trauma Informed Care principles
- Develop and empower a cohesive and collaborative interprofessional team that has a focus on establishing exceptional patient/client experience
- Modelling professional behaviour and promoting teamwork and interdisciplinary collaboration
- Support Clinical Managers with responding to complaints and assist in conflict resolution with staff and patients when needed
- Be fiscally responsible when providing oversight of the program budget
Clinical Manager
Waypoint Centre For Mental Health Care
01.2011 - 01.2018
- Provide clinical leadership and direction to the inter-professional team in the care of a secure forensic mental health patient population
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
- Contributed to successful accreditation reviews with thorough preparation efforts focused on documentation completeness.
- Implemented new policies and educated staff on changes.
- Improved staff morale and retention by initiating recognition programs and professional development opportunities.
- Evaluate Clinical practice while promoting the utilization of best/leading clinical practices
- Modelling professional behaviour and promoting teamwork and interdisciplinary collaboration
- Responding to complaints and assisting in conflict resolution with staff and patients
- Managing work assignments and staff scheduling
- Being fiscally responsible for the management of the program's budget
- Collaborates with the Program Director to support the hospital's strategic directions.
Nurse Educator / Best Practice Leader
Waypoint Centre For Mental Health Care
01.2009 - 01.2011
- Admission Assessment Program
- Contribute to the quality of patient care through the roles of advanced practitioner, educator, consultant and researcher. Design, develop, co-ordinate and/or deliver both nursing and psychiatric mental health programs.
- Consult with nursing staff and healthcare professionals in areas of standards of practice, models of nursing care/delivery systems and psychiatric mental health practices.
- Chair and provide leadership through Nursing Practice Committees and represent nursing in a variety of hospital forums. Collaborate in the sharing of information and education related to clinical practice and trends with staff, educational institutions and community partners.
- Update professional knowledge by participating in workshops, seminars and courses to maintain and enhance expertise.
- Participate in evaluating conditions, resources and policies essential to the delivery of nursing practice. Participate in nursing related CQI Initiatives.
- Provide leadership and educational support to staff and managers related to the delivery of nursing care
- Established a supportive learning environment by providing guidance and mentorship to nursing staff.
- Served as a subject matter expert in clinical practice areas, offering specialized instruction to enhance skill sets among nurses.
- Reduced knowledge gaps by creating customized training plans that addressed specific needs within the nursing team.
- Improved patient safety by designing and conducting simulation exercises that strengthened nurses'' critical thinking skills.
- Fostered a culture of lifelong learning among nursing staff through ongoing support and encouragement.
- Served as mentor to new nursing educators, sharing best practices and guiding their development in teaching profession.
- Developed series of continuing education courses for practicing nurses, keeping professionals updated on latest in healthcare advancements.
Registered Nurse/Team Leader
Waypoint Centre For Mental Health Care
01.2001 - 01.2009
- Bayview Dual Diagnosis Program
- Work with the Dual Diagnosed population, assessing client conditions and needs, developing and implementing therapeutic treatment/care plans and identifying and coordinating resources.
- Provide leadership to a multidisciplinary team to achieve optimal client outcomes while maintaining a safe and secure environment.
- Mentored new nurses, guiding clinical skills and professional development.
- Improved communication among team members through regular meetings and collaborative problem solving.
- Maintained accurate documentation of all clinical activities according to regulatory requirements.
- Advocated for patients' needs during interdisciplinary meetings, ensuring optimal outcomes throughout their stay.
- Participated in quality improvement initiatives, contributing to improved standards of care across the facility.
- Communicated with healthcare team members to plan, implement, and enhance treatment strategies.
Education
Masters of Health Management -
McMaster University
Hamilton, ON01.2022
Diploma in Health Care Management -
Ontario Health Association
Toronto, ON01.2014
Bachelor of Science in Nursing - undefined
St. Francis Xavier University
Antigonish, NS01.2011
Diploma in Nursing - undefined
Georgian College
Barrie, ON01.2001
Skills
- Budget oversight
- Clinical quality improvement
- Operations oversight
- Issue resolution skills
- Clinical leadership
- Outcome measurement
- Staff development
- Decision making & judgment
Certification
- Certified Psychiatric Mental Health Nursing (C)anada 2020
- Reasoning and Rehabilitation 2 – Facilitator Training 2019
- Mindfulness Ambassador Program 2019
- Situation Table Learning Modules 2018
- Crucial Conversations Training 2018
- Using Tracers for Quality Improvement 2018
- LEADS Competency Training 2016
- The Hare PCL-R Training Program 2013
- Autism Intervener Levels I & II 2007
Waypoint's Core Value Award: Leadership
Awarded to an individual who demonstrates leadership and contributes to the achievement of Waypoint's mission and vision beyond regular duties and expectations. This may include providing opportunities to engage in improving the quality of work life and/or the quality of patient care experience; breaking down silos; championing change initiatives; empowering others to fulfill their roles and fully leverage individual talents, creativity, and initiative; motivating and inspiring others to accomplish specific goals or objectives; consistently recognizing others for their commitment to the success of a project, program, and/or the hospital; actively promoting and engaging in open, two-way communication; and consistently demonstrating high standards of integrity and ethical behavior.
Waypoint's Core Value Award: Accountability
Awarded to an individual who is ethical, transparent, and responsible, demonstrating accountability beyond regular duties. This may involve addressing a specific problem and/or mitigating risks in providing a service or implementing a quality initiative. They may also have achieved optimum effectiveness and efficiency despite fiscal or operational challenges, enhanced system competency, improved safety and security of the environment, exceeded specified targets of a project, program, or service delivery as validated by performance indicators, increased care or services using quality-oriented and healthy workplace principles, and resolved a challenging ethical dilemma.
Timeline
Assistant Vice President of Clinical Services
Waypoint Centre For Mental Health Care
07.2024 - Current
Clinical Director
Waypoint Centre For Mental Health Care
01.2018 - 07.2024
Clinical Manager
Waypoint Centre For Mental Health Care
01.2011 - 01.2018
Nurse Educator / Best Practice Leader
Waypoint Centre For Mental Health Care
01.2009 - 01.2011
Registered Nurse/Team Leader
Waypoint Centre For Mental Health Care
01.2001 - 01.2009
Bachelor of Science in Nursing - undefined
St. Francis Xavier University
Diploma in Nursing - undefined
Georgian College
Masters of Health Management -
McMaster University
Diploma in Health Care Management -
Ontario Health Association
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