Chad Dickinson
Toronto,Ontario
Summary
Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering 15 years of experience in sales, 6 years as a Sales Representative /Account Manager. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
6
6
years of professional experience
Work History
Account Manager
Indigo Natural Foods
Toronto, ON
01.2020 - 11.2022
- Managing 40+ accounts, 2888 products, 117 Brands, and 10+ Brokers/Venders
- Directing sales of Key Accounts: store openings, new product launches and placements, merchandizing, customer service, and education. (The Sweet Potato, The Big Carrot, Foodland Pape, Foods for Life, Health Service Centres, S and H Health)
- Analyzing data to positively impact account’s sales and business partners
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Cultivating professional relationships with customers; working to identifying needs and goals, provide follow-up assistance, gaining excellent feedback resulting in sales growth and business growth
- Educated clients on new products or services to increase customer engagement with brand
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise
- Managed customers from initial contact to closing with attention to detail to build loyalty
- Networked within community to build and nurture successful relationships with new and long-term customers
Sales Representative
Corwin Distribution/ONFC
Toronto, ON
05.2015 - 10.2019
- Developed and implemented marketing plans to increase brand awareness and drive sales
- Achieved monthly sales goals by promoting product benefits and excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Managing 80+ accounts,10,000+ products, and 20+ Brokers/Vendors
- Key Accounts : Nature’s Emporium, Ambrosia, Healthy Planet, Yummy Market, S and H Health
- Collaborating with GM to refine catalogues and list new brands/products
- Tracking, composing, and presenting of reports, business reviews on sales, trends among others factors using Corwin’s Solentris system and ONFC tracking system (CRM) to deliver the highest quality of service and guidance
Retail Sales Associate/ Nutritition Specialist
Nutrition Plus
Barrie, ON
05.2011 - 04.2015
- Helped with product questions, selections and purchases. 100% customer satisfaction.
- Increased sales by upheld high standards of customer service by promoting and upselling new products and services.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Merchandizing nutritional products
- Expanding knowledge regarding nutritional supplementation and specific conditions
- Developed strong rapport with customers and created positive impression of business.
Education
Honours Degree Sports And Physical Education - Sports And Physical Education
Laurentian University
Sudbury, ON06.2002
Bachelor of Education -
Lakehead University
Orillia, ON05.2011
Honours Diploma - Physical Fitness and Leisure Management
Cambrian College
Greater Sudbury, ON06.1999
Skills
- Strategic Planning
- Sales Solutions
- Computer: Microsoft (Excel, Nav, PowerPoint), Google, Prism, Solentris, Sharepoint, B2B
- Communication
- Organizational
- Relationship
- Time Management
- Brand Management
Quote
Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.
Albert Schweitzer
Timeline
Account Manager
Indigo Natural Foods
01.2020 - 11.2022
Sales Representative
Corwin Distribution/ONFC
05.2015 - 10.2019
Retail Sales Associate/ Nutritition Specialist
Nutrition Plus
05.2011 - 04.2015
Honours Degree Sports And Physical Education - Sports And Physical Education
Laurentian University
Bachelor of Education -
Lakehead University
Honours Diploma - Physical Fitness and Leisure Management
Cambrian College
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