Chad Andress
Oshawa
Summary
Versatile professional with a strong background in customer service, leadership, and adaptable roles. Known for excellence in fast-paced environments, emphasizing quality, safety, and collaborative teamwork. Experienced in diverse roles spanning customer service, maintenance, and ongoing education in Electrical Engineering Technician.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cleaner&labourer
The Shandex group
- Managed diverse cleaning tasks like sweeping, dusting, wiping, and mopping, ensuring top-notch warehouse cleanliness
- Conducted maintenance duties, including AC/furnace filter changes, contributing to operational efficiency
- Proficiently operated pallet jacks, scissor lifts, and adhered to forklift and transport truck safety protocols
- Prioritized safety, maintaining a hazard-free warehouse environment through rigorous compliance with regulations.
Parking Lot Attendant/ Labourer
Metroland
- Managed parking lot security and directed vendors during community events, ensuring a smooth and secure environment
- Verified vendor identification at a booth and facilitated their placement in designated spots, ensuring an organized setup
- Assumed responsibility for overseeing cleanup operations post-event, providing physical labour to assist remaining vendors, and ensuring a tidy and efficient wrap-up.
Barista
Starbucks
06.2022 - Current
- Seasoned barista known for excellence in customer service, adeptly addressing diverse needs and maintaining high satisfaction levels in fast-paced settings
- Actively supported and collaborated with fellow partners at Starbucks, contributing to a cohesive team environment and ensuring smooth operations
- Mastered the preparation of intricate drink recipes while excelling in various roles, showcasing adaptability and commitment to upholding quality and safety standards
- Recognized for reliability and diligence in managing multiple responsibilities, consistently delivering exceptional service and fostering a positive customer experience.
Team Member/Baker
Tim Hortons
06.2021 - 06.2022
- Initiated as a front counter team member, delivering prompt and top-notch service to all customers at Tim Hortons
- Rapidly acquired proficiency in various roles, becoming adept in multiple positions and subsequently training new hires
- Demonstrated leadership capabilities by overseeing operations in the absence of the supervisor, ensuring smooth floor management and maintaining high-quality service standards
- Expanded skills to include baking responsibilities, assisting the full-time baker when required, showcasing adaptability and readiness to support team needs.
Education
Durham College (Electrical Engineering Technician)
Whitby, ON04.2025
Durham College (Trades Fundamentals)
Whitby, ON04.2023
O'Neill Collegiate and Vocational Institute
Oshawa, ON06.2022
Skills
- Ability to work well under pressure
- Quick learner
- Leadership
- Strong interpersonal skills
- Excellent customer service and communication skills
- Diligent and hardworking
- Adaptability and versatility in various roles
- Attention to detail and commitment to quality
- Safety-conscious and protocol-driven
- Physically strong
Certification
- Fraud Prevention
- First aid & CPR
- Confined Space Hazard Awareness
- WHMIS
- Worker Health and Safety Awareness in 4 Steps
- Working at Heights
Awards
- Honour Roll Award (x5)
- Early Completion of Volunteer Hours Award
- Ontario Scholar Award
- Chemistry, Physics, and Math Awards (College level)
- Hayden Macdonald Award (Recognizing scholastic achievement and fostering continuing education as well as being)
- Service Award (Outstanding participation and leadership)
- Award for Distinctive Achievement (highest overall average in college stream)
- Widdis Award (Outstanding Service to the O'Neill athletic program)
References
References available upon request
Timeline
Barista
Starbucks
06.2022 - Current
Team Member/Baker
Tim Hortons
06.2021 - 06.2022
Cleaner&labourer
The Shandex group
Parking Lot Attendant/ Labourer
Metroland
Durham College (Electrical Engineering Technician)
Durham College (Trades Fundamentals)
O'Neill Collegiate and Vocational Institute
- Fraud Prevention
- First aid & CPR
- Confined Space Hazard Awareness
- WHMIS
- Worker Health and Safety Awareness in 4 Steps
- Working at Heights
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