Summary
Overview
Work History
Education
Skills
Cannabis Production
Timeline

Chad Ackland

London,ON

Summary

Enterprising Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Motivated Manager with 3 years of experience smoothly running stores and coaching employees. Focused on increasing efficiency while reducing costs by implementing useful procedures and tight controls. Resourceful and forward-thinking with hard-working and dedicated mindset.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience

Work History

Retail Store Manager

Lit Cannabis
01.2021 - Current
  • Assisted with hiring, training and mentoring new staff members.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Submitted orders for new inventory.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Optimized store displays and appearance via strategic merchandising.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Approved regular payroll submissions for employees.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Completed routine store inventories.
  • Created employee schedules to align coverage with forecasted demands.
  • Completed point of sale opening and closing procedures.
  • Managed store organization, maintenance, and purchasing functions.
  • Rotated merchandise and displays to feature new products and promotions.

Custodian

Thames Valley District School Board
06.2007 - 01.2021
  • Supervised supplies in inventory and submitted reorder requests.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained floor cleaning and waxing equipment.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Kept building spaces premises clean inside and outside.
  • Checked in and stocked inventory throughout facility.
  • Moved furniture for cleaning and set up for special events.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Reported vandalism or other damage to property to supervisor.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Operated buffers and burnishers to clean and polish floors.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.

Website Administrator

Freelacer
01.2007 - 03.2020
  • Monitored compliance with regulated accessibility standards such as [Area of certification].
  • Defined standardized criteria for adoption of third-party deliverables within website infrastructure.
  • Prepared technical documentation for communication to site engineers and media designers.
  • Worked with art directors to create dynamic websites.
  • Utilized SEO techniques to optimize website content, improve search engine rankings, and increase traffic.
  • Incorporated SEO techniques to verify maximal site exposure to search engine robots and crawlers.
  • Configured and purchased domains for websites.
  • Collected and responded to user feedback through iterative improvements to site structure and content.

Education

No Degree - Horticulture

University of Guelph, Guelph, ON
04.2020

Certificate - Master Grower

Cannabis Training University
01.2019

No Degree - Internet And Web Technology

Fanshawe College of Applied Arts And Technology, London, ON
07.2006

Skills

  • Accurate Money Handling
  • Waste Management and Reduction
  • Staff Recruitment
  • P&L Administration
  • Customer Service
  • Budgeting and Cost Control
  • Documentation Expertise
  • Reporting Familiarity
  • Business Leadership
  • Staff Relations
  • Profit and Loss Control
  • Shrinkage Control

Cannabis Production

I have been growing and processing cannabis for many years. I have produced my own edibles and extracts and have excellent knowledge in all things cannabis related. 

Timeline

Retail Store Manager - Lit Cannabis
01.2021 - Current
Custodian - Thames Valley District School Board
06.2007 - 01.2021
Website Administrator - Freelacer
01.2007 - 03.2020
University of Guelph - No Degree, Horticulture
Cannabis Training University - Certificate, Master Grower
Fanshawe College of Applied Arts And Technology - No Degree, Internet And Web Technology

Similar Profiles

CREATE PROFILE
Chad Ackland