Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Barista
Starbucks
2017.01 - 2021.01
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Enhanced customer satisfaction by efficiently preparing and serving high-quality food and beverages.
Demonstrated an ability to multitask in high-intensity environments
Offered exceptional customer service
Maintained positive, professional relationships with coworkers and leadership
Maintained a clean and organized workspace for optimal productivity and safety.
Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Gymnastics Instructor
Champions Gymnastics
2015.01 - 2017.01
Assessed strengths and abilities of gymnasts of many different levels
Provided athletes with encouragement and motivation
Developed lesson plans and routines for individual students to meet personal goals and abilities.
Provided assistance and supervision to children of all ages in balance and strength-building skills
Effectively communicated with athletes, parents, and coaches
Issued detailed report cards each term and provided recommendations to athletes and parents
Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
Coordinated with other instructors and coaches to determine student advancement and progress.
Promoted a safe training environment by enforcing gym rules and following proper equipment usage guidelines.
Day Home Assistant
Private Dayhome
2013.01 - 2017.01
Demonstrated ability to provide positive direction of children in their daily routine.
Supervised and monitored the safety of children in both indoor and outdoor environments.
Aided children's overall well-being by preparing nutritious meals tailored to their individual dietary needs.
Managed medication administration for children, ensuring adherence to prescribed dosages and schedules.
Organized activities and playtime activities that supported continuous learning.
Helped children maintain proper personal hygiene.
Education
Bachelor of Arts in Psychology -
MacEwan University
Edmonton, AB
2023
High School Diploma -
McNally High School
Edmonton, AB
2018
Skills
Strong Work Ethic
Exceptional customer service
Decision-Making
Adaptable and Flexible
Transactions and Cash Handling
Team Player
Publications
The Effects of Migration on the Mental Health of Immigrant Children in Canada, Wiedemann, C., 04/2023, Research Gate, https://www.researchgate.net/publication/369985016_The_Effects_of_Migration_on_the_Mental_Health_of_Immigrant_Children_in_Canada
Religious Exemptions in Cases of Child Medical Neglect: Concerns Regarding Christian Scientists' Spiritual Healing Practices, Wiedemann, C., 04/2023, Research Gate, https://www.researchgate.net/publication/370408464_Religious_Exemptions_in_Cases_of_Child_Medical_Neglect_Concerns_Regarding_Christian_Scientists'_Spiritual_Healing_Practices
Volunteer Experience
Make-A-Wish Granter
Make a Wish Foundation, Edmonton, AB, 2020-present
Met with wish kids and their family members and helped children determine their wish
Brainstormed creative plans to execute wishes
Worked alongside Make-A-Wish staff to ensure every eligible child's wish was granted
Timeline
Server
Vicky's Bistro & Wine Bar
2021.01 - Current
Barista
Starbucks
2017.01 - 2021.01
Gymnastics Instructor
Champions Gymnastics
2015.01 - 2017.01
Day Home Assistant
Private Dayhome
2013.01 - 2017.01
Bachelor of Arts in Psychology -
MacEwan University
High School Diploma -
McNally High School
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