Cezar Quintero
Stockton
Summary
Dynamic and dependable professional with a strong background in customer service and technical support from Jiffy Lube. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in SEM and TEM Microscopes, ensuring optimal equipment performance while maintaining a positive attitude in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Service Technician
Jiffy Lube Oil Change Center
01.2017 - 12.2018
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Ensured optimal operation of machinery by conducting regular maintenance checks and repairs, significantly reducing downtime.
Sales Associate
Home Depot
12.2018 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Delivery Driver
Amazon
02.2020 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Education
No Degree - Electron Microscopy
San Joaquin Delta College
Stockton, CA01-2026
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- SEM Microscopes
- TEM Microscopes
- Dependable and reliable
- Punctual and reliable
- Safe driver training
- Dispatch communication
- Inventory management
Timeline
Delivery Driver
Amazon
02.2020 - Current
Sales Associate
Home Depot
12.2018 - 12.2019
Service Technician
Jiffy Lube Oil Change Center
01.2017 - 12.2018
No Degree - Electron Microscopy
San Joaquin Delta College
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