Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic
Ceyon Allen

Ceyon Allen

Brampton,ON

Summary

Well-qualified dispatcher with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Safety-oriented Forklift Operator knowledgeable about proper handling of pallet jacks, Counterbalance forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Hard-working courier driver with 5 years of experience delivering packages. Transports parcels to destinations and takes measures to ensure safety of personal property up to actual customer receipt. Tireless driver completing quick routes and delivering quality service. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.

Overview

5
5
years of professional experience

Work History

Dispatcher

Amazon Canada
03.2022 - 06.2023
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect
  • Directed dispatching, routing, and tracking of 30 fleet vehicles
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport
  • Maintained updated and detailed records of calls in physical and electronic database
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations
  • Processed invoices and payments for dispatched orders to provide proof of transaction
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards
  • Generated reports to track deliveries and maintain proper records and documentation
  • Analyzed customer feedback and provided solutions to improve customer service.

Courier

Amazon Canada
07.2018 - 03.2021
  • Loaded van and properly secured items to prevent damage for deliveries
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images
  • Lifted, lowered, and carried packages typically weighing 50 pounds throughout regular course of delivery
  • Delivered packages to customer doorsteps and business offices
  • Completed on-time deliveries by choosing best and most efficient routes
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.

Forklift Operator

Coatings 85
09.2010 - 07.2018
  • Operated forklift in compliance with OSHA guidelines and organizational policies
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries
  • Unloaded and stacked materials by raising and lowering lifting devices
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas
  • Transported goods between warehouse locations according to shipment and storage needs
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.

Education

High School Diploma -

St Thomas Aquanias

Skills

  • Schedule Coordination
  • Service Planning
  • Customer Relationship Management
  • Communication Equipment Operation
  • Updating Logs
  • Prioritizing Calls
  • Supply Chain and Inventory Management
  • Route Logs
  • Order Picking and Processing
  • Shipping and Receiving
  • Packing and Scanning
  • Staging and Sorting
  • Customer Satisfaction
  • Customer Experience
  • Safe Vehicle Operations
  • Safe Driver Training
  • Customer Needs Assessments
  • Federal Regulations
  • Analytical Approach
  • Fleet Dispatching
  • Materials Ordering
  • Driver Support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Dispatcher

Amazon Canada
03.2022 - 06.2023

Courier

Amazon Canada
07.2018 - 03.2021

Forklift Operator

Coatings 85
09.2010 - 07.2018

High School Diploma -

St Thomas Aquanias
Ceyon Allen