Ceylin Vasquez
Palmdale
Summary
Hardworking, bilingual, and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Looking for an opportunity to build skills while gaining experience and knowledge from mentors within the industry.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
The Habit Burger Grill
Palmdale
09.2017 - 07.2018
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Answered customer inquiries regarding store policies and procedures.
- Worked closely with front-end staff to assist customers.
- Resolved customer complaints professionally in accordance with company policy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained work area and kept cash drawer organized.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Built and maintained productive relationships with employees.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Medical Assistant Diploma - Healthcare
San Joaquin Valley College
Lancaster, CA12-2022
High School Diploma -
William Pete Knight High School
Palmdale, CA05-2018
Sociology
Antelope Valley College
Lancaster, CASkills
- Cash handling
- Point-of-sale operation
- Customer service
- Transaction balancing
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Organizational skills
- Inventory control
- Drawer balancing
- Patience and empathy
- Money handling
- Customer relations
- Daily reporting
- Payment collection
- Proficient in [software]
Languages
English
Professional
Spanish
Professional
Certification
- Fire Safety Card Nov 2023
- American Heart Association- CPR/AED Nov 2023
Timeline
Cashier
The Habit Burger Grill
09.2017 - 07.2018
Medical Assistant Diploma - Healthcare
San Joaquin Valley College
High School Diploma -
William Pete Knight High School
Sociology
Antelope Valley College
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