Ceylin Vasquez

Cashier

The Habit Burger Grill

Palmdale

09.2017 - 07.2018

Performed opening and closing procedures including counting cash drawers and preparing deposits.
Answered customer inquiries regarding store policies and procedures.
Worked closely with front-end staff to assist customers.
Resolved customer complaints professionally in accordance with company policy.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Processed returns and exchanges of merchandise in accordance with store policies.
Balanced daily transactions on a computerized point-of-sale system.
Ensured compliance with all safety regulations within the store environment.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Delivered high level of customer service to patrons using active listening and engagement skills.
Maintained work area and kept cash drawer organized.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Built and maintained productive relationships with employees.
Worked effectively in team environments to make the workplace more productive.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained updated knowledge through continuing education and advanced training.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Collaborated closely with team members to achieve project objectives and meet deadlines.