Cettina Infantino
7626 9E, Montreal,QC
Summary
Hardworking and passionate team player with strong organizational skills. Ability to handle professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills with a positive attitude.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Mental Health Intervention Worker
Association Benevole Amintie Inc.
Montreal, QC
05.2007 - Current
- Proven ability to learn quickly and adapt to new situations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Provided clients with recommendations to community resources.
- Documented client progress in confidential files.
- Implemented crisis intervention plans to support client safety.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Provided case management services to monitor client access to resources and services.
- Educated clients and families about mental health issues, treatments and resources.
- Monitored client progress and provided feedback to families and treatment team members.
- Facilitated support groups for clients to discuss issues related to mental health.
- Developed and implemented activities to help clients develop social and independent living skills.
- Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.
- Counseled clients in individual or group sessions to assist in dealing with substance abuse, mental or physical illness or physical abuse.
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Developed and implemented treatment plans and modified according to presentation.
- Handled interventions for 42 residents.
Education
DEC - Social Services Technician
Dawson College
Montreal, QC 08.2003 - 08.2006
Skills
Mental health support
undefinedTimeline
Mental Health Intervention Worker
Association Benevole Amintie Inc.
05.2007 - Current
DEC - Social Services Technician
Dawson College
08.2003 - 08.2006
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