Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Cesia Rosales

Waterloo,ON

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Club Hostess

The Drink Uptown
09.2023 - Current
  • Warmly greeted guests upon arrival, ensuring smooth entry and a positive first impression in a high-volume nightlife environment
  • Managed booth and bottle service reservations, overseeing payment processing and seating arrangements to ensure guest satisfaction and optimal space utilization.
  • Promptly sold bottle services outdoors, handling minimum payment requirements, alcohol specifications, and wristband coordination to streamline guest experiences.


Accounting Intern

Advanced Marble & Granite
04.2023 - 09.2023
  • Assisted with month-end closing and reporting duties.
  • Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
  • Compiled monthly journal entries into general ledger system.
  • Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to managementclients.

Server and Hostess

SHORE CLUB TORONTO
01.2023 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food, beverages and worked with POS system to place orders, manage bills, and handle complimentary items focused attention to customer needs.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Hostess

All STAR’S Wings And Ribs
05.2022 - 09.2022
  • Welcomed guests in a warm and friendly manner
  • Seated guests and managed the seating chart
  • Monitored restaurant activity to determine seating and dining flow


Education

Honours Bachelor of arts – Economics and accounting -

06.2027

High School (OSSD), Dunbarton Secondary School -

06.2022

Skills

  • Customer Service
  • Effective Multitasking
  • Smart Serve Certified
  • Fluent in Spanish and English
  • Professional Attitude
  • Menu Memorization

Languages

Spanish
Native or Bilingual

Certification

Smart Serve License - Smart Serve Certified

Timeline

Club Hostess

The Drink Uptown
09.2023 - Current

Accounting Intern

Advanced Marble & Granite
04.2023 - 09.2023

Server and Hostess

SHORE CLUB TORONTO
01.2023 - 09.2023

Hostess

All STAR’S Wings And Ribs
05.2022 - 09.2022

Honours Bachelor of arts – Economics and accounting -

High School (OSSD), Dunbarton Secondary School -

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Cesia Rosales