Punctual brings a diligent and energetic approach with over 25 years of experience working with teams on time. Comfortable operating machinery and safely operating machinery job-related equipment and tools.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Detail-oriented individual with exceptional communication and skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
45
45
years of professional experience
Work History
On Board Services
Amtrak National Railroad Passenger Corporation
04.2022 - 08.2025
Responsible for ensuring a safe, comfortable, and pleasant journey for our coach and sleeping car passengers.
The Train Attendant can work on either coach or sleeping cars.
Coach Car Attendants will be required to keep assigned train cars clean for the duration of the trip, including maintenance of all restrooms.
Sleeping Car Attendants will be required to offer passengers all first-class amenities, make beds, change linen, and keep the restroom and shower area clean and sanitary for the duration of the trip.
Must be willing to give special assistance to elderly and disabled passengers who are boarding and detraining.
Will be responsible for assisting passengers who are boarding/detraining, including assistance with baggage.
Must load/unload supplies and maintain an inventory of supplies.
Responsible for performing dining car service and side work as directed by the Lead Service Attendant by providing a quality dining car experience for passengers in a safe, efficient, and professional manner.
Must load/unload supplies and maintain an inventory of supplies.
Must be available to work flexible schedules that include weekends and holidays.
Responded to customer requests efficiently and with knowledgeable assistance.
Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Provided excellent customer service to guests by promptly responding to inquiries and requests.
Managed locker room inventory and supplies, replenishing as needed.
Managed check-in and check-out process of items.
Promptly responded to all requests for assistance.
Greeted customers and offered them assistance.
Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
Recorded and managed locker assignments and keys.
Developed strong communication and organizational skills through working on group projects.
Worked effectively in fast-paced environments.
Merchandise Service Team
LOWES
01.2022 - 03.2022
Ensure that the products are stocked and properly merchandised to provide the customer the best possible shopping experience while always keeping safety, accuracy and efficiency at the forefront.
Executing price changes, product rotation, and special projects designed to improve how products are displayed to the customer and to meet our suppliers needs and expectations.
Execute strategies and ensure products are displayed correctly to drive sales.
Build displays and fixtures while utilizing basic hand tools and power tools in addition to refreshing display material/signage/brochures.
Excellent communication skills, both verbal and written.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Merchandise Service Team
HOME DEPOT
09.2021 - 12.2021
Ensure that the products are stocked and properly merchandised to provide the customer the best possible shopping experience while always keeping safety, accuracy and efficiency at the forefront.
Executing price changes, product rotation, and special projects designed to improve how products are displayed to the customer and to meet our suppliers needs and expectations.
Execute strategies and ensure products are displayed correctly to drive sales.
Build displays and fixtures while utilizing basic hand tools and power tools in addition to refreshing display material/signage/brochures.
Production Material Handler
B Braun Medical Company
09.2019 - 04.2021
Implemented processes to streamline workflow.
Observed inventory allocation to maintain materials needs and production deadlines.
Operate overhead lifts to move heavy and bulky work materials.
Operate forklifts and pallet jacks.
Palletized boxes to streamline movement and shipment.
Developed storage and space utilization plans for specific commodities and equipment.
Culled knowledge of OSHA safety standards to communicate potential hazards and issues to crew.
Operate machine packer, read and understand blueprints, products specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
Operate Machine robot packer to maintain compliance with manufacturing thresholds and waste reduction initiatives.
Assisted assessments of finalized product development to maintain QC standards.
Inspection and Quality control of products in process.
Operator of label laser printers.
Ability to use electric and air compressed small hand tools.
Skills in operating OS Windows systems.
Production Handler at B Braun Medical Inc.
MANPOWER Temporary Services
08.2017 - 09.2018
Inspection and quality control of products.
Operate Human machine Interface (Robot loader and unloader).
Case packer machine operator.
Synchronized, calibrated and adjusted machinery as needed.
Fill out daily paperwork and production logs.
Operated Stand up and seated forklifts.
Franchisee Business Owner
COVERALL of LOS ANGELES
03.1996 - 10.2017
Commercial Cleaning Services
Raised property accuracy and accountability by creating new automated tracking method.
Grocery Clerk
SUPERIOR GROCERS
12.2016 - 07.2017
Assisted customers after purchases.
Pleasantly helped customers to find requested items.
Boosting store revenues.
Helped customers complete purchases.
Following company guidelines for cleaning and sanitizing all work surfaces.
Customer Service Representative
AUTOZONE
09.2016 - 11.2016
Set up products displayed in store shelves.
Assessed customers' needs.
Answered inbound calls.
Evaluated customer account information to assess the current situation.
Educated customers on special pricing opportunities and company offerings.
Marketing Demonstrator
SIERRA PACIFIC MARKETING
10.1993 - 10.1999
Marketing Demonstrator.
Engineering Department Assistant
Peruvian Institute of Social Heath
03.1980 - 09.1992
Monitored inventory of departmental supplies and replenished items to enable normal operations.
Performed data entry for targeted reports to facilitate dissemination of knowledge about departmental operations.
Obeyed sensitive and confidential report and presentation guidelines to comply with government regulations.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Performed wide-ranging administrative, financial and service-related functions.
Volunteered to help with special projects of varying degrees of complexity.
Completed daily logs for management review.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Drafted common document templates to reduce time spent creating documents from scratch.
Directed automation of office procedures such as correspondence management, recordkeeping and communications.
Education
Industrial Engineering -
University of Lima
Lima
09.1994
High School Diploma -
High School Fray Luis De Leon
Lima - Peru
12-1976
Windows Operational System - undefined
ROP Regional Occupational Program
Aliso Viejo, California
09.1994
Skills
Senior leadership support
Adaptive team player
Organization and time management
Customer Support
Verbal communication
Phone etiquette
Safety regulations GMP and OSHA
Inbound and Outbound calls
Windows OS proficiency
Productivity Software
Microsoft Word
Electronic Handheld devices operation
Bilingual English and Spanish
Problem resolution
Technologically savvy
Quality assurance controls
Stockroom procedures
Operated assembly and packaging robots
High energy attitude
Freight operations
Recordkeeping
Customer relations
Calm under pressure
Conflict resolution
Analytical and critical thinking
Microsoft office
Google drive
Basic math
Dependable and responsible
Team building
Troubleshooting
Research
Task prioritization
Operated Electronic Handheld devices
Operated Forklifts, Walkie Stacker, electric and Manual pallet jack
Customer Service Rep/ Material Control Clerk at Amtrak/National Railroad Passenger CorporationCustomer Service Rep/ Material Control Clerk at Amtrak/National Railroad Passenger Corporation
Customer Service Rep/ Material Control Clerk at Amtrak/National Railroad Passenger CorporationCustomer Service Rep/ Material Control Clerk at Amtrak/National Railroad Passenger Corporation