Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Cesar Alberto Portillo Marin

Toronto,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Always open to learn new skills and working as one in a team environment. Seeking to land and improve my IT skills and bring to the company customer service and years of experience in different fields.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Slotter Take-off / Operator

Atlantic Packaging Products
12.2022 - Current
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Provided on-the-job training to newly hired workers and team members.
  • Performed inspections and routine maintenance on equipment.
  • Set up machines to start production cycles and controlled machine settings.
  • Work in a team environment and be a team player.
  • Verify specifications with production copy.
  • Stack and pile units as per customer requirements as stated onin documentation.
  • Follow all ISO and HACCP procedures.
  • Report all problems to my Operator and/or Supervisor when they occur.
  • Recognized upset conditions, determining cause, and took appropriate corrective action.

Customer Service Representative

Lindt And SprungliInc
11.2019 - 12.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to floor manager.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Increased revenue by cross-selling and upselling products and services.
  • Completed physical inventory counts each month.
  • Managed inventory storage in clean and organized fashion.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Picked and packed order items.

General Labor Construction Worker

VG Construction
01.2019 - 07.2022
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Worked with contractors and other tradespeople to meet project specifications and deadlines.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Observed safety regulations on job sites to minimize accidents.
  • Conducted daily site inspections to identify potential safety hazards.
  • Cleaned and maintained tools, equipment and worksites.
  • Removed asbestos using hand and power tools or specialty equipment.
  • Prepared work areas with proper containment procedures and filtration systems.
  • Utilized personal protective equipment during building demolition and asbestos removal.
  • Tested air quality to check for complete removal of all asbestos.
  • Perform Type I, Type II, and Type III set ups as needed

Education

Advanced Diploma - Computer Programming

Seneca College of Applied Arts And Technology
North York, ON
07.2022

Skills

  • Inspections and Reviews
  • Flexibility to work rotating shift
  • Hand and Power Tools
  • Operational Data Store
  • Teamwork and Collaboration
  • Lockout and Tagout Processes
  • Documentation Abilities
  • Work Order Review
  • Self Starter
  • Customer Service
  • Microsoft Windows Server
  • Advanced Skills in Excel and Programming Languages such as C, HTML, Websites, SQL, E-commerce & Java Script

Languages

Spanish
Native or Bilingual
English
Full Professional
French
Elementary

Certification

Google IT Support.

Currently taking Google Data Analytics.

Timeline

Slotter Take-off / Operator

Atlantic Packaging Products
12.2022 - Current

Customer Service Representative

Lindt And SprungliInc
11.2019 - 12.2022

General Labor Construction Worker

VG Construction
01.2019 - 07.2022

Advanced Diploma - Computer Programming

Seneca College of Applied Arts And Technology
Cesar Alberto Portillo Marin