Cesar Alberto Portillo Marin
Toronto,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Always open to learn new skills and working as one in a team environment. Seeking to land and improve my IT skills and bring to the company customer service and years of experience in different fields.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Slotter Take-off / Operator
Atlantic Packaging Products
12.2022 - Current
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Set up machines to start production cycles and controlled machine settings.
- Work in a team environment and be a team player.
- Verify specifications with production copy.
- Stack and pile units as per customer requirements as stated onin documentation.
- Follow all ISO and HACCP procedures.
- Report all problems to my Operator and/or Supervisor when they occur.
- Recognized upset conditions, determining cause, and took appropriate corrective action.
Customer Service Representative
Lindt And SprungliInc
11.2019 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to floor manager.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Increased revenue by cross-selling and upselling products and services.
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Picked and packed order items.
General Labor Construction Worker
VG Construction
01.2019 - 07.2022
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Observed safety regulations on job sites to minimize accidents.
- Conducted daily site inspections to identify potential safety hazards.
- Cleaned and maintained tools, equipment and worksites.
- Removed asbestos using hand and power tools or specialty equipment.
- Prepared work areas with proper containment procedures and filtration systems.
- Utilized personal protective equipment during building demolition and asbestos removal.
- Tested air quality to check for complete removal of all asbestos.
- Perform Type I, Type II, and Type III set ups as needed
Education
Advanced Diploma - Computer Programming
Seneca College of Applied Arts And Technology
North York, ON07.2022
Skills
- Inspections and Reviews
- Flexibility to work rotating shift
- Hand and Power Tools
- Operational Data Store
- Teamwork and Collaboration
- Lockout and Tagout Processes
- Documentation Abilities
- Work Order Review
- Self Starter
- Customer Service
- Microsoft Windows Server
- Advanced Skills in Excel and Programming Languages such as C, HTML, Websites, SQL, E-commerce & Java Script
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Elementary
Certification
Google IT Support.
Currently taking Google Data Analytics.
Timeline
Slotter Take-off / Operator
Atlantic Packaging Products
12.2022 - Current
Customer Service Representative
Lindt And SprungliInc
11.2019 - 12.2022
General Labor Construction Worker
VG Construction
01.2019 - 07.2022
Advanced Diploma - Computer Programming
Seneca College of Applied Arts And Technology
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