Cesar Nevarez
Sacramento
Overview
28
28
years of professional experience
Work History
Automotive Mentor/Internship Trainer
Sacramento SchoolDistrict/ The Met High School
08.2010 - 12.2024
- Served as a role model for high school students and teaching them professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assisted mentees in developing self-confidence and positive self-image.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
Owner/CEO
Smog Diagnostic Specialist
01.2004 - 12.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Smog Check Technician
Smog Diagnostic Specialist
01.2004 - 12.2024
- Expanded knowledge of various vehicle systems through continuous professional development and training opportunities.
- Collaborated with service advisors to develop comprehensive repair plans based on smog check findings, ensuring optimal vehicle performance.
- Supported team members in troubleshooting difficult cases, fostering a collaborative work environment.
- Ensured compliance with local and federal emissions standards by staying current on industry updates and changes in legislation.
- Diagnosed complex emission issues using advanced diagnostic tools, resulting in more effective repair recommendations.
- Increased repeat business through exceptional customer service and clear communication of test findings.
- Handled customer inquiries professionally, addressing concerns regarding emissions requirements and potential repairs needed for compliance.
Manager of Operations
Oil Changers
09.1996 - 12.2004
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Education
Associate of Arts - English Composition
American River College
Sacramento, CA05-2019
Skills
- Microsoft Office Suite Task-oriented Customer Service Sales/Marketing Written/Verbal Communication Email/Phone Etiquette
- Collaboration Self-starter Time-management Problem-solving Stress-management Problem-solving Strategical
- Prioritization/Coordination/ Management of Multiple Projects Customer Retention Relationship Building Fast Learner Contract
- Negotiation Lead Qualification Technically Savvy Emotional Intelligence Resilience Objection Handling Target Audience
- Identification Proposal Composition Salesforce Sales Quotas Consumer Behavior Leadership Sales Development
- Active learning Problem-solving Multitasking Abilities Excellent communication
- Team leadership Decision-make Operations management Staff training Staff management Project management Employee motivation
- Performance monitoring Business administration Business planning Data analysis Performance reporting P&L management Sales background
Timeline
Automotive Mentor/Internship Trainer
Sacramento SchoolDistrict/ The Met High School
08.2010 - 12.2024
Owner/CEO
Smog Diagnostic Specialist
01.2004 - 12.2024
Smog Check Technician
Smog Diagnostic Specialist
01.2004 - 12.2024
Manager of Operations
Oil Changers
09.1996 - 12.2004
Associate of Arts - English Composition
American River College