Cesar Narvaez
Ottawa,Canada
Summary
Detail-oriented undergraduate major at University of Toronto with fluency in English and Spanish. Proven leadership and teamwork skills in fast-paced environments. Experienced in customer service, call center operations, and sales, demonstrating adaptability and quick learning. Committed to providing effective support across various levels and fields.
Overview
5
5
years of professional experience
Work History
Server/Host
United Bakers Dairy Restaurant
11.2021 - 04.2025
- Deliver attentive and personalized customer service in a fast-paced restaurant environment, ensuring customer satisfaction and repeat business
- Actively promote and upselling merchandise, contributing to daily sales
- Train and support new employees, fostering a collaborative team culture and maintaining service standards
Sales Associate
Spirit Halloween
08.2020 - 11.2021
- Provided friendly and knowledgeable customer assistance, helping shoppers find costumes and accessories suited to their needs
- Delivered clear product information and personalized recommendations, enhancing the customer shopping experience
- Maintained a clean and organized sales floor while supporting inventory restocking and merchandise presentation
Education
Undergraduate degree - Genome Biology, Immunology, Physiology
University of Toronto
04.2025
High School Diploma -
John Polanyi Collegiate Institute
06.2021
Skills
- Organizational skills
- Laboratory techniques
- Team collaboration
- Attention to detail
- Effective communication
- Strong work ethic
- Project management
- Ability to grasp new concepts efficiently
- Microsoft Excel
- Microsoft Word
Activities
- Participated in an international service trip to Ecuador, contributing to the construction of a school foundation and engaging with local communities
- Supported local non-profit organizations, including Street Health, by helping organize community outreach events focused on giving back and supporting underserved populations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server/Host
United Bakers Dairy Restaurant
11.2021 - 04.2025
Sales Associate
Spirit Halloween
08.2020 - 11.2021
Undergraduate degree - Genome Biology, Immunology, Physiology
University of Toronto
High School Diploma -
John Polanyi Collegiate Institute
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