Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Cesar Mora

New Westminster,British Columbia

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Overview

2
2
years of professional experience

Work History

Sales Representative

SK Rental Colombia
Bogota, Cundinamarca
10.2022 - 04.2023
  • Contacted new and existing customers to outline benefits of products.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Analyzed customer feedback to improve products and services.
  • Generated new sales leads through cold calling and networking activities.

Planner and Host

La Gustela
Medellín, Antioquia
11.2021 - 10.2022
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Designed contracts, collected fees and booked venues for events.
  • Coordinated and allocated equipment, supplies and staff for events.

Customer Service Representative

Teleperformance - Walmart Groceries
Medellín, Antioquia
01.2021 - 01.2022
  • Promoted available products and services to customers during service, account management and order calls.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

Course - Servicing

Responsible Service BC
New Westminster, BC
12-2023

Master of Science - Chemical Engineering

National University of Colombia
Medellín
09-2016

Bachelor of Science - Chemical Engineering

América University
Bogotá
06-2012

Skills

  • Customer Needs Assessment
  • Lead Generation
  • Customer Service
  • Client Service
  • Sales Closing
  • Product and Service Sales
  • Strategic Planning

Languages

Spanish
Native/ Bilingual
English
Professional

References

References available upon request.

Timeline

Sales Representative

SK Rental Colombia
10.2022 - 04.2023

Planner and Host

La Gustela
11.2021 - 10.2022

Customer Service Representative

Teleperformance - Walmart Groceries
01.2021 - 01.2022

Course - Servicing

Responsible Service BC

Master of Science - Chemical Engineering

National University of Colombia

Bachelor of Science - Chemical Engineering

América University

Similar Profiles

CREATE PROFILE
Cesar Mora