Cesar Jaramillo Gutierrez
Los Angeles
Summary
Dedicated and results-driven Cal Poly Pomona student pursuing a career in management or human resources, with over 9 years of leadership experience in team management, operational oversight, and customer satisfaction. Proven track record of successfully managing staff, coordinating schedules, and driving organizational success in dynamic environments. Skilled in communication, problem-solving, and strategic planning, as demonstrated through roles such as Manager at Madilyn Clark Studios, Shift Lead at Pinkberry, President of Voices Organization, and Substitute Teacher at El Camino Real Charter High School. Eager to leverage my diverse experience and leadership skills to contribute to organizational success in an HR or management role.
Overview
13
13
years of professional experience
Work History
Substitute Teacher
El Camino Real Charter High School
10.2022 - Current
- Implemented behavior management strategies consistently throughout the classroom to create a structured learning environment conducive to academic achievement.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Participated in professional development opportunities to continuously enhance teaching skills and stay current on educational trends.
Teacher
YMCA
09.2018 - 10.2022
- After school daycare that requires teaching children ages 4-7
- Curriculum developments
Manager-receptionist
Madilyn Clark Studios
01.2012 - 01.2021
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Enhanced customer satisfaction by efficiently managing front desk operations and addressing guest concerns promptly.
- Resolved customer problems and complaints.
- Ensured accurate record-keeping by diligently updating client information within the database system.
- Developed strong relationships with clients through attentive service, fostering loyalty, and repeat business.
Commercial Sales-Driver
AutoZone
10.2016 - 01.2018
- Improved customer satisfaction by providing timely product deliveries and addressing concerns promptly.
- Collaborated with marketing team to develop promotional materials for new product launches.
- Conducted regular market research to identify trends and competitor strategies, adjusting sales tactics accordingly.
Shift Leader
Pinkberry
08.2014 - 10.2016
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Clerk Helper
Gelson's
01.2012 - 08.2014
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
Education
Bachelor of Science - Business Administration Human Resources,Management
California State Polytechnic University
Pomona, CA05-2025
Skills
- Sales
- Customer service
- Custodial
- Management
- Organization
- Communication
- Task delegation
- Team leadership
Leadership Experience
Are you head of the condo board or a team lead for your favorite charity? This is the perfect place to let everyone know.
Languages
Spanish
Native or Bilingual
Timeline
Substitute Teacher
El Camino Real Charter High School
10.2022 - Current
Teacher
YMCA
09.2018 - 10.2022
Commercial Sales-Driver
AutoZone
10.2016 - 01.2018
Shift Leader
Pinkberry
08.2014 - 10.2016
Manager-receptionist
Madilyn Clark Studios
01.2012 - 01.2021
Clerk Helper
Gelson's
01.2012 - 08.2014
Bachelor of Science - Business Administration Human Resources,Management
California State Polytechnic University
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