Cesar Colondres
Moreno Valley
Summary
Highly focused and dependable Specialist with a superb record of emergency management customer service for a variety of institutions. Adept at multitasking and prioritizing in a high-pressure work environment. Excellent in crisis situations for a wide variety of diverse populations.
Overview
13
13
years of professional experience
Work History
Trauma Sales Representative
Stryker
01.2020 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Trauma Sales Associate
Stryker
07.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
OnSite Specialist
Stryker Endoscopy
03.2018 - 07.2019
- Tracked time spent on assignments each day for productivity reporting.
- Assist Hospital Staff In High Intense Operating Room Situations
- Quick Thinking and Accuracy With Trouble Shooting In Operating Rooms
- Sterile Processing Experience
- Time management when dealing with multiple cases
Dispatcher
American Medical Response
02.2014 - 05.2018
- Dispatched emergency assignments quickly and safely.
- Demonstrated high standards of performance, including teamwork, communication and compassion.
- Strictly protected the confidentiality of all information related to patient care activities and EMS operations.
- Promoted team effort when working with external public safety agencies and health care providers.
- Communicated operational issues and changes to supervisor on regular basis.
- Followed company procedures to maintain work environment in a neat and orderly condition.
Program Leader
Think Together
08.2012 - 04.2014
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
- Planned and implemented creative lessons in accordance with district, county, state and federal guidelines.
- Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
- Completed training courses to keep up-to-date with new teaching methods and developments in the field.
- Supervised an average of 14 students in classrooms, halls, cafeterias, schoolyards and on field trips.
Education
High School Diploma -
Rising Stars Business Academy YouthBuild
Moreno Valley, CA2012
Associate of Arts - Criminal Justice
Platt College Riverside
Riverside, CA2014
Skills
- Good communication skills
- Fast learner
- Computer proficient
- Customer relationship building
- Supervisory experience
- Working night shift
- Calm under pressure
- Sound decision maker
- Employee performance reviews
- Strong initiative
- Strong team player
- Strong written and verbal communication skills
- Good judgment
- Good multitasker
- Fast thinking
Accomplishments
- Dispatcher Of The Year
- Distinguished Service Medal Riverside County Sheriffs Department
- Proclamation From City of Moreno Valley
- Presidents Club 2019
- Presidents Club 2020
- Presidents Club 2021
Timeline
Trauma Sales Representative
Stryker
01.2020 - Current
Trauma Sales Associate
Stryker
07.2019 - 01.2020
OnSite Specialist
Stryker Endoscopy
03.2018 - 07.2019
Dispatcher
American Medical Response
02.2014 - 05.2018
Program Leader
Think Together
08.2012 - 04.2014
High School Diploma -
Rising Stars Business Academy YouthBuild
Associate of Arts - Criminal Justice
Platt College Riverside
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