Cesar Alejandro
El Centro, California
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Pizza Hut. Excelled in conflict resolution and staff training, significantly improving team collaboration and service standards. Skilled in analytical thinking and problem-solving, adept at fostering a respectful and inclusive team environment. Achievements include a notable increase in customer satisfaction ratings.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
year of professional experience
Work History
Team Leader
Pizza Hut
09.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
High School Diploma -
UVM
Mexicali, Baja California, Mexico08-2021
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Staff training
- Documentation and reporting
- Analytical thinking
- Complex Problem-solving
- Work planning
- Conflict resolution
- Staff education and training
- Cash handling
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Team Leader
Pizza Hut
09.2023 - Current
High School Diploma -
UVM
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