Ceren Kayahan

In my role at a Leading IT Infrastructure & Managed Service & Cloud Integrator (over 200 employees with a 13 individuals in sales department), my primary responsibilities include:

• Overseeing a portfolio of over 450 customers, generating over $15M in revenue, and achieving a 45% increase in profit over two years, all while leading a team of 8 individuals to drive client satisfaction and operational excellence.
• Acting as a trusted advisor to C-level executives of customers
• Consistently acquiring over 30 new customers annually.
• Fostering strong partnerships with vendors & suppliers.
• Successfully coordinating with cross-functional teams to achieve the company’s objectives.
• Effectively communicating with the board and routinely delivering reports on sales performance, market trends, and competitive activities.
• Managed financial forecasting for future sales activity based on historical performance metrics.

• Successfully managing a portfolio of over 200 clients, which includes Turkey's three largest telecom operators, alongside a team of four individuals established during my tenure.
• Consistently meeting and exceeding quarterly and annual revenue based and profit based goals.
• Maintaining robust communication channels with customers' IT management, finance management and business units to ensure alignment and satisfaction across all levels of engagement.
• Successfully closing diverse and complex integration and service projects across various industries in the EMEA and Europe region resulted in accelerated growth, increasing from $3.5M to $13M over an 8-year period.

• Leveraging my hunter experience, which commenced with no existing customer base and focused on cold calling and face-to-face meetings, successfully generating $1 million in revenue within 1.5 years through consistent acquisition of new customers
• As a result of this growth, the Telecom industry was integrated into my sphere of responsibility
• Over the course of 4.5 years, transforming a zero-turnover scenario into a revenue of $3.5M, exemplifying my capacity for driving substantial sales growth and expanding business opportunities.

• Successfully acquiring new customers through targeted cold calling and face-to-face meetings, consistently surpassing sales targets for both products and services on a monthly basis.
• Utilized CRM software to track leads and manage accounts throughout the sales cycle.
• Managing a portfolio based on territories and industries, facilitating the sale of over 40 printing projects annually, including securing the largest plotter project in the Aegean region.