Ceren ERTAN
Markham,ON
Summary
As a recent newcomer to Canada with over 20 years of experience in IT sales and sales management, I bring a unique set of skills and a strong work ethic that would make me an asset to your team.
With over 20 years of experience in sales and sales management, I bring strong sales skills and a dedication to detail. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Head of Key & Global Accounts
Nagarro+MBIS Istanbul
Istanbul
05.2023 - 12.2023
- Develop and execute a comprehensive sales strategy for key and global accounts, aligning with the overall business objectives
- Provide visionary leadership to the sales team, fostering a culture of innovation, customer-centricity, and continuous improvement
- Drive revenue growth through effective sales planning, pipeline management, and identification of upsell and cross-sell opportunities within key and global accounts
- Analyze market trends, competitor activities, and customer feedback to identify areas for business expansion and develop strategies to capture new revenue streams
- Foster a results-driven culture, providing guidance, coaching, and support to the sales team to maximize their potential and achieve individual and collective goals.
Head of Manufacturing & Strategic Accounts
Atos
Istanbul
07.2022 - 05.2023
- Responsible for managing key accounts such as B/S/H, Şişecam, Anadolu Group, Zorlu Holding, etc
- Maintaining a long-term relationship with C-levels and maximizing sales transactions within them
- Proposal development, development of sales presentations, engagement pricing, and negotiating the terms of an agreement and closing sales
- Reports to the Sales Director, providing regular input on all account activity, including sales status reports on a weekly basis.
Head Of Key Accounts
NTT DATA Business Solution Bilgi Sistemleri A.Ş
Istanbul
01.2021 - 07.2022
- Drive sales objectives and achieving commercial budget and targets
- Build a high performing team by providing strong mentorship, coaching, and guidance
- Building strong and collaborative relationships with other internal stakeholders
- Acquisition of new business with the Key Account in the portfolio
- Develops a regional strategy for business with the Key Accounts
- Negotiates price by agreement with the Customer together with Sales Managers
- Ensuring the proper use of CRM databases and tools to track performance
- Ensuring timely recognition and reward for top achievers and implementing performance management actions when needed.
Key Account Manager
İtelligence Bilgi Sistemleri A.Ş
Istanbul
09.2016 - 01.2021
- Responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them
- Proposal development, and development of sales presentations, engagement pricing, and negotiating the terms of an agreement and closing sales
- Reports to the Sales Director, providing regular input on all account activity, including sales status reports on a weekly basis.
Account Manager
MBIS Consulting - Acron Consulting
Istanbul
04.2010 - 09.2016
Sales Manager
Intraworks Solutions
Istanbul
06.2009 - 04.2010
Sales Representative
Arete Consulting
Istanbul
03.2007 - 06.2009
Account Manager
Tectura İş Çözümleri
Istanbul
07.2005 - 02.2007
Marketing and Customer Relationship Management
İletisim Bilgisayar Ltd. Şti
Bursa
01.2002 - 01.2003
Sales Representative
İletişim Bilgisayar Ltd. Şti
Bursa
01.2000 - 01.2001
Education
Business Administration -
Uludag University Economy and Commercial Faculty
06.2003
Skills
- Friendly, Positive Attitude
- Excellent Communication
- Customer Care
- Problem-Solving
- Decision-Making
- Critical Thinking
- Closing Techniques
- Customer Service
- Customer Needs Assessment
- Customer Relationship Building
- Account Management
- Project Planning
- Product Branding
- Sales Development
- Client Support
- Revenue Forecasting
- Sales Strategy Development
- Pipeline Management
- Sales Tracking
- Sales Team Leadership
- Competitor Research
- Time Management
- Territory Management
- Cold-Calling
- Sales Analytics
- Sales Pipeline Management
Affiliations
AIESEC Turkey, “International Training Organization for Economy and Commerce Students”, Bursa Branch
Volunteering
- 1999, 2000, Marketing Coordinator, AIESEC Bursa Branch
- 1998, 1998, International Exchange Program Team Leader, AIESEC
- 1998, 1998, International Exchange Program and Marketing Research Project Team Member, AIESEC
- 1997, 1997, AIESEC Membership, AIESEC
Personal Information
- Place of Birth: Antalya, TURKEY
- Date of Birth: 06/21/79
- Marital Status: Married
Hobbies and Interests
- Gardening
See my Personal website www.bahceyesili.com & instagram @bahce.yesili
- Camping
- Yoga
Languages
English
Professional
Turkish
Native/ Bilingual
Certification
- Smart Serve Ontario Valid Till 2029
References
References available upon request.
Timeline
Head of Key & Global Accounts
Nagarro+MBIS Istanbul
05.2023 - 12.2023
Head of Manufacturing & Strategic Accounts
Atos
07.2022 - 05.2023
Head Of Key Accounts
NTT DATA Business Solution Bilgi Sistemleri A.Ş
01.2021 - 07.2022
Key Account Manager
İtelligence Bilgi Sistemleri A.Ş
09.2016 - 01.2021
Account Manager
MBIS Consulting - Acron Consulting
04.2010 - 09.2016
Sales Manager
Intraworks Solutions
06.2009 - 04.2010
Sales Representative
Arete Consulting
03.2007 - 06.2009
Account Manager
Tectura İş Çözümleri
07.2005 - 02.2007
Marketing and Customer Relationship Management
İletisim Bilgisayar Ltd. Şti
01.2002 - 01.2003
Sales Representative
İletişim Bilgisayar Ltd. Şti
01.2000 - 01.2001
Business Administration -
Uludag University Economy and Commercial Faculty