Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Cera Hankins

Calgary

Summary

I have taken a leave from school as I have been on maternity leave since March 2023. However, I am a motivated employee with an engaging personality and flexible approach. I am upbeat, friendly and always anticipating customer needs to facilitate enjoyable experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Cassidy Country Kitchen
06.2019 - 07.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Junior Rugby Coach

Nanaimo Hornets
02.2020 - 06.2021
  • Implemented injury prevention measures, resulting in fewer injuries and faster recoveries among players.
  • Enhanced player skills with focused individual coaching sessions tailored to each player''s needs.
  • Fostered a strong team culture with effective communication techniques for better on-field cooperation and understanding.
  • Maintained a disciplined yet nurturing atmosphere conducive to learning both rugby-specific skills as well as essential life values.

Barista

Starbucks
03.2018 - 08.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Bachelor of Science - Engineering

University of Calgary
Calgary, AB

Diploma - Kinesiologyz

Vancouver Island University
Nanaimo, BC
04.2020

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Friendly and outgoing
  • Adaptive and creative
  • Reliable and Responsible

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

Serving it right - Expires August 19th, 2024

References

Alison Thompson - Manager at The Cassidy Country Kitchen - 250-639-6051

Taylor Hendricks - Co-coach - 780-219-0149

Timeline

Junior Rugby Coach

Nanaimo Hornets
02.2020 - 06.2021

Server

Cassidy Country Kitchen
06.2019 - 07.2022

Barista

Starbucks
03.2018 - 08.2020

Bachelor of Science - Engineering

University of Calgary

Diploma - Kinesiologyz

Vancouver Island University

Similar Profiles

CREATE PROFILE
Cera Hankins