Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cennet Isik

Summary

Proficient in payroll processing and financial reporting, with a focus on enhancing operational efficiency and accuracy. Demonstrates a strong commitment to exceptional customer service and effective communication, ensuring timely resolution of inquiries. Supports finance department goals through meticulous attention to detail and quality service delivery.

Overview

8
8
years of professional experience

Work History

Accounting Assistant/Payroll Administrator

INTERIOR HEALTH AUTHORITY
10.2023 - Current
  • Prepare payroll remittances to ensure accurate and timely employee compensation.
  • Bi-weekly pay processing, auditing and completing reports in a timely and accurate manner
  • Responsible for the payroll function and following established procedures in the preparation of employee data for payroll entry
  • Preparing period-end and year-end payroll working papers and supporting schedules
  • Respond to third-party inquiries regarding payroll and employee information.
  • Maintain the general ledger system to ensure accurate recording of all transactions.
  • Manage payroll inbox to respond promptly to inquiries, enhancing communication efficiency.
  • Proficient in payroll applications and websites (Meditech, ESP, WFM and E-staffing)
  • Preparing financial statements and reconciling various general ledger accounts
  • Prepared monthly balance sheets, income statements, and other financial reports.
  • Delivered exceptional customer service by addressing client needs promptly.
  • Communicate effectively across organizations to facilitate information sharing and collaboration.
  • Complete special cheques and retroactive payments for employees.
  • Working with confidential information, from employees and government
  • Check figures and postings for correct entry and proper codes.

Financial Account Manager

RITCHIE BROTHERS FINANCE
07.2022 - 08.2023
  • Manage a portfolio of high value client accounts, providing comprehensive financial solutions and support
  • Build and maintain strong relationships with clients by ensuring their financial objectives were understood and met
  • Collaborate with cross-functional teams to develop customized financial strategies and proposals
  • Reviewed company financial statements to secure optimal financial proposals
  • Provided customers with competitive finance options to help grow their businesses in the transportation, agriculture, and oil & gas marketplace.
  • Oversaw applications for loans, leases, and refinancing for clients in purchasing, vendors, and private sales
  • Exceed sales goals by hitting monthly targets and selling additional items such as insurance
  • Generated interest and increased sales through outbound calls to customers from warm leads
  • Utilized analytical skills to determine solutions that would maximize profitability while minimizing risk.
  • Proficient with using Salesforce, the CRM platform
  • Provided exceptional customer service and support for account inquiries.
  • Negotiated contracts with vendors in order to secure favorable terms for clients.
  • Advised clients on investment opportunities based on their individual goals and risk profiles.

Lounge Server (Trainor)

CACTUS CLUB CAFÉ
10.2024 - Current
  • Deliver exceptional experiences by providing attentive service and ensuring customer satisfaction
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Resolve customer complaints and ensure all issues are addressed promptly and effectively
  • Upsell menu items and promote specials to enhance customer experience and increase sales
  • Collaborated with kitchen staff and management to streamline operations and maintain timely service delivery.
  • Supervised service team, monitored performance, ensured staff efficiency to enhance overall service quality.
  • Trained and mentored new staff to uphold service quality and adhere to company standards.
  • Trained new employees on company standards during onboarding process.

Server/Office Assistant

JOEY RESTAURANTS
08.2018 - 10.2024
  • Deliver exceptional experiences by providing attentive service and ensuring customer satisfaction
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Resolved customer complaints, addressed issues promptly, and maintained high satisfaction levels.
  • Upsell menu items and promote specials to enhance customer experience and increase sales
  • Collaborate with kitchen staff and management to ensure seamless operations and timely service
  • Train and mentor new staff members, ensuring consistent service quality and adherence to company standards
  • Supervised service team, monitored performance, ensured staff efficiency and adherence to best practices.
  • Facilitated employee cash-out processes, ensuring accuracy and compliance with company procedures.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Assisted in training new servers.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Education

Certificate of Credit and Debt -

Advocis
08-2023

Bachelor of Business Administration - Finance Specialty

Okanagan College
Kelowna, BC
12-2022

Skills

  • Payroll processing
  • Financial reporting
  • Data reconciliation
  • Expense management
  • CRM proficiency ( Meditech, WFM, Salesforce)
  • Client account management
  • Client support
  • Customer service
  • Training and mentoring
  • Detail orientation
  • Time management
  • Multitasking
  • Conflict resolution
  • Adaptability

Timeline

Lounge Server (Trainor)

CACTUS CLUB CAFÉ
10.2024 - Current

Accounting Assistant/Payroll Administrator

INTERIOR HEALTH AUTHORITY
10.2023 - Current

Financial Account Manager

RITCHIE BROTHERS FINANCE
07.2022 - 08.2023

Server/Office Assistant

JOEY RESTAURANTS
08.2018 - 10.2024

Certificate of Credit and Debt -

Advocis

Bachelor of Business Administration - Finance Specialty

Okanagan College

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Cennet Isik