Cengizhan Turk
Toronto,ON
Summary
Highly proactive manager with 3 years of experience in team leadership in Entertainment industry. Background includes sales, management and customer service in fast-paced settings.
Overview
7
7
years of professional experience
Work History
General Manager
Pizza Wine Disco
2023.05 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Maintained facility and grounds to present positive image.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Bar Manager
Pizza Wine Disco
2022.03 - 2023.04
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Manager
Daisy
2019.11 - 2022.03
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Barback
Orchid Nightclub/EFS/Gio Ranas/STK
2016.09 - 2019.10
Bartender
STK
2017.04 - 2018.09
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
BBA - Human Resources
George Brown College
Toronto, ON09.2020
Skills
- Talent Development
- Health Code Compliance
- Business Management
- Purchasing
- Inventory Management
- Staff Scheduling
Languages
Turkish
Native or Bilingual
English
Native or Bilingual
Timeline
General Manager
Pizza Wine Disco
2023.05 - Current
Bar Manager
Pizza Wine Disco
2022.03 - 2023.04
Manager
Daisy
2019.11 - 2022.03
Bartender
STK
2017.04 - 2018.09
Barback
Orchid Nightclub/EFS/Gio Ranas/STK
2016.09 - 2019.10
BBA - Human Resources
George Brown College
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