Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cengizhan Turk

Toronto,ON

Summary

Highly proactive manager with 3 years of experience in team leadership in Entertainment industry. Background includes sales, management and customer service in fast-paced settings.

Overview

7
7
years of professional experience

Work History

General Manager

Pizza Wine Disco
05.2023 - Current
  • Carefully interviewed, selected, trained, and supervised staff.
  • Set clear expectations and created positive working environment for employees.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Maintained facility and grounds to present positive image.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Bar Manager

Pizza Wine Disco
03.2022 - 04.2023
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

Manager

Daisy
11.2019 - 03.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Barback

Orchid Nightclub/EFS/Gio Ranas/STK
09.2016 - 10.2019

Bartender

STK
04.2017 - 09.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

BBA - Human Resources

George Brown College
Toronto, ON
09.2020

Skills

  • Talent Development
  • Health Code Compliance
  • Business Management
  • Purchasing
  • Inventory Management
  • Staff Scheduling

Languages

Turkish
Native or Bilingual
English
Native or Bilingual

Timeline

General Manager

Pizza Wine Disco
05.2023 - Current

Bar Manager

Pizza Wine Disco
03.2022 - 04.2023

Manager

Daisy
11.2019 - 03.2022

Bartender

STK
04.2017 - 09.2018

Barback

Orchid Nightclub/EFS/Gio Ranas/STK
09.2016 - 10.2019

BBA - Human Resources

George Brown College

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Cengizhan Turk