Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cemgil Genc

South San Francisco

Summary

Dynamic and customer-focused professional with experience as a Rideshare Driver at Uber, excelling in safe driving and excellent navigation. Proven ability to enhance passenger satisfaction through effective communication and problem resolution. Committed to maintaining cleanliness and vehicle upkeep, ensuring a seamless transportation experience for all riders.

Overview

5
5
years of professional experience

Work History

Rideshare Driver

Uber
01.2023 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.

Restaurant Waiter

Kasbah Restaurant
05.2022 - 09.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Lifeguard

Wilderness Resort
06.2020 - 10.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Side Cook

Five Guys
06.2020 - 10.2020
  • Implemented time-saving strategies in food preparation processes, effectively expediting meal production without compromising quality.
  • Prepared various menu items, contributing to a smooth service flow and satisfied customers.
  • Developed strong communication skills in coordinating with front-of-house staff on order modifications or special requests from patrons.
  • Streamlined ingredient inventory management through accurate tracking and ordering, preventing shortages during busy services.

Education

Bachelor of Science - Physical Therapy

Mugla Sıtkı Kocman University
Mugla,Turkey
06-2020

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Passenger transportation
  • Safe driving
  • Cleanliness
  • Vehicle maintenance

Languages

English
Professional Working
Turkish
Native or Bilingual

Timeline

Rideshare Driver

Uber
01.2023 - Current

Restaurant Waiter

Kasbah Restaurant
05.2022 - 09.2022

Lifeguard

Wilderness Resort
06.2020 - 10.2020

Side Cook

Five Guys
06.2020 - 10.2020

Bachelor of Science - Physical Therapy

Mugla Sıtkı Kocman University

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Cemgil Genc