Experienced Hospital Care Technician with expertise in patient care, mobility support, and HIPAA compliance. Skilled in problem-solving, critical thinking, and excellent communication. Adept at providing high-quality customer service and working effectively with healthcare professionals to ensure patient safety.
Document patient information and report changes in condition to the healthcare team, Prepare Pre-Op and Pacu Bays for patients. Maintain a clean environment cleaning and disinfecting gurneys and other equipment. Transport patients from Pre-op or Other locations in the hospital to the Operating Rooms when needed.
Use EMR application, Power Chart, SurgiNet and currently using EPIC to access patient information while keeping HIPPA protocol. Preform clerical duties including answering phone calls, greeting patients, and schedule appointments. Maintained up to date patient files for Physician review. Demonstrate excellent communication skills and the ability to work effectively with healthcare professionals to ensure high quality patient care. Maintain a clean environment cleaning and disinfecting gurneys and other equipment as needed while also working in Post Anesthesia Care Unit (PACU), providing care and support to patients immediately after surgery. Transport patients safe and efficiently including helping change clothes and providing assistance with mobility as needed.
Use EMR application, Meditech to access patient information while keeping HIPPA protocol. Receive EMT calls in preparation of incoming patients to the emergency department. With the direction of providers, I follow up with patient care and referrals to specialist. I facilitate transferring patients for higher level of care. Call pharmacist to assist patients with prescriptions. Transcribe death certificate when needed.
Accounting for cash transactions and deposits. Prepare funds for distribution to different locations. Responsible for verifying the cash vault balances at the end of the day.
Handle large sums of cash on a daily basis while expressing excellent customer care. Assist customers financial needs such as, processing cashier’s checks, money orders, withdraws, deposits, cash advances, and foreign currency exchange. When engaging conversations with my customer I gathered information to have a better understanding of their visit and offer assistance in directing them to the correct team member with a personalized warm hand off. As a team member I also assisted my managers in counting the vault when needed, making sure the opening and closing duties were completed. Working at a bank makes me extremely aware of risk management and my environment.
Basic Life Support- American Heart Association
Basic Life Support- American Heart Association