Celiste Lanuza
Airdrie,Canada
Summary
Reliable employee seeking Unit Clerk position. Offering excellent communication and leadership skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Assistant Manager
Tim Hortons
Airdrie
11.2007 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Crew Chief
Mc Donalds
06.2001 - 01.2006
- Trains people on all crew functions
- Supervises preparation and positioning of people, equipment and products.
- Handles customer complaints during the shift
- Maintain critical standards: Holding times, service speed and quality raw and finished product quality, cleanliness and sanitation manage
- Planned daily activities to accomplish team objectives while adhering to high quality standards.
- Managed team according to company standards and compliance requirements.
Production Staff
DZME 15 kHz
Manila
03.2003 - 06.2003
Education
Bachelor of Arts - Mass Communication
Cavite State University
Philippines 06.1998 - 06.2001
Unit Clerk Certificate
Abes College
Calgary, AB 03.2022 - Current
Skills
Self-Motivated
Hospitality service expertise
Coaching and mentoring
Multi-tasking
Reliable
Time Management
Approachable
Certification
Food Safety
Timeline
Unit Clerk Certificate
Abes College
03.2022 - Current
Assistant Manager
Tim Hortons
11.2007 - Current
Production Staff
DZME 15 kHz
03.2003 - 06.2003
Crew Chief
Mc Donalds
06.2001 - 01.2006
Bachelor of Arts - Mass Communication
Cavite State University
06.1998 - 06.2001