Summary
Overview
Work History
Education
Skills
Certification
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Work Availability
Languages
Timeline
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Celin Fidelis Edward

Senior QA Analyst | 12+ Years Manual Testing | Banking & Credit Union | UAT | Agile
Mississauga,ON

Summary

QA Analyst with 12+ years of manual testing experience in the Banking and Credit Union domain, including 2+ years in Canada. Skilled in functional and regression testing, test planning, UAT support, and Agile delivery. Adept at collaborating with cross-functional teams and ensuring high-quality product releases. Hands-on experience with JIRA, Zephyr, Confluence, Temenos T24, SQL, and mobile/ web testing tools.

Overview

12
12
years of professional experience
1
1
Certification
2
2
Languages

Work History

Senior QA Analyst - Coast Capital Savings

Cognizant Technology Solutions
Remote, Canada
08.2022 - 12.2024

Project: Commercial Digital Banking Platform for Canadian Credit Union

Tools: JIRA, Zephyr Scale, BrowserStack. Temenos T24, SQL, AWS

  • Led QA testing for the implementation of a commercial digital banking platform serving 3,000+ Canadian business users
  • Designed and executed over 1,500 test cases across web/ mobile platforms covering functional, regression, and system integration testing
  • Liaised with Business Analysts to refine acceptance criteria, improve test coverage, and reduce ambiguity in user stories
  • Supported UAT planning and execution, resulting in zero defect leakage into UAT across 3 major releases
  • Reported key QA metrics such as daily status reports, defect density, test coverage, and defect trend analysis
  • Identified and raised testing risks early; coordinated with offshore QA teams to ensure test and environment readiness
  • Performed backend validation using SQL and verified JSON responses through AWS logs
  • Mentored junior QA team members and introduced peer review practices to improve overall test quality
  • Supported the successful implementation and post-go-live QA validation ensuring seamless rollout to 3,000+ commercial users with zero critical defects

Associate - Projects

Cognizant Technology Solutions
10.2017 - 10.2020

Client: Truist Bank, US

  • Developed and executed functional and regression test cases for web/mobile banking applications
  • Coordinated with Business Analysts and developers to clarify requirements and align testing scope
  • Managed test data and environment setup for multi-browser testing (IE, Chrome)
  • Logged and tracked defects through HP ALM and ensured timely retesting and closure
  • Provided daily/weekly testing status to project stakeholders and test leads

Associate, Projects

Cognizant Technology Solutions
07.2013 - 09.2017

Client: Lloyds Banking Group, UK

  • Managed cross-functional QA planning and test execution across multiple banking applications
  • Conducted walkthroughs with business teams and solution architects to finalize QA strategy
  • Led UAT planning, defect triage, and implementation testing for large-scale production releases
  • Created QA metrics dashboards and presented risk reports to senior leadership

Programmer Analyst

Cognizant Technology Solutions
02.2011 - 06.2013

Client: Lloyds Banking Group, UK

  • Executed manual system and integration tests for retail banking products
  • Designed test cases based on business requirements and functional specs
  • Logged defects in Quality Center and worked closely with developers for fixes and retests
  • Prepared End-of-Test reports for sign-off from business stakeholders

Programmer Analyst Trainee

Cognizant Technology Solutions
01.2010 - 01.2011

Client: Lloyds Banking Group, UK

  • Analyzed business and functional requirement documents
  • Developed and executed manual test cases for web-based banking modules
  • Supported defect tracking and implementation testing during go-lives

Education

Bachelor of Engineering - Electronics & Communication Engineering

Vins Christian College of Engineering
04.2009

Skills

Manual Testing

Certification

ISTQB Foundation Level

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)

Timeline

Senior QA Analyst - Coast Capital Savings

Cognizant Technology Solutions
08.2022 - 12.2024

Associate - Projects

Cognizant Technology Solutions
10.2017 - 10.2020

Associate, Projects

Cognizant Technology Solutions
07.2013 - 09.2017

Programmer Analyst

Cognizant Technology Solutions
02.2011 - 06.2013

ISTQB Foundation Level

10-2010

Programmer Analyst Trainee

Cognizant Technology Solutions
01.2010 - 01.2011

Bachelor of Engineering - Electronics & Communication Engineering

Vins Christian College of Engineering
Celin Fidelis EdwardSenior QA Analyst | 12+ Years Manual Testing | Banking & Credit Union | UAT | Agile