English specialist with honed creative writing and editing skills, who thrives in a project based and collaborative work environment. An experienced mentor and leader accustomed to working with a diverse community. A fresh eye to the industry who has a passion for storytelling, a strong interest in game development and an eagerness to learn.
Overview
11
11
years of professional experience
Work History
Secondary English Teacher
Napa Valley Unified School District
08.2016 - Current
Department Head, District Committee Member, Program Advisor, Teacher of the Year Nominee.
Manage multiple projects within varying courses while simultaneously managing and participating in additional extracurricular programs.
Develop relationships with students and stakeholders to ensure continued learning growth.
Develop relationships and coordinate with outside vendors to manage extracurricular projects and activities.
Refine student writing styles and structures, grammar, and literary analysis skills.
Work regularly with colleagues and co-teachers to develop projects across departments
Works regularly with Google Suites and new technological tools and platforms.
Serves as a mentor for new teachers, providing guidance on lesson planning, instructional strategies, and classroom management techniques.
Participated in ongoing professional development workshops and trainings to stay current on best technology tools and programs.
Reception Supervisor & Hotel Manager on Duty
Meadowood Napa Valley
05.2013 - 07.2016
Enhanced customer satisfaction by efficiently managing front desk operations and providing exceptional service.
Liaised with other departments to facilitate smooth operations across multiple areas of the hotel property.
Handling after-hours reservation inquiries professionally and accurately to increase revenue.
Supported sales efforts by promoting hotel services and amenities to guests during their stay, resulting in increased revenue generation.
Designed and implemented new training structures and work procedures to increase effectiveness and quality of service.
Contributed to the hotel's reputation for excellent service and demonstrated strong problem-solving skills by promptly addressing guest concerns and resolving issues.
Exhibited strong multitasking abilities, handling multiple phone lines and assisting walk-in guests simultaneously while maintaining a calm and professional demeanor.
Education
Bachelor of Arts - English Creative Writing
Sonoma State University
Rohnert Park, California
Bachelor of Arts - Psychology
Sonoma State University
Rohnert Park, California
Single Subject Teaching Credential -
Sonoma State University
Rohnert Park, California
Skills
Advanced literacy skills
Time management and organizational skills
High-end customer service experience
Interdepartmental collaboration experience
Project Management and coordination experience
Technologically adaptable and Google Suites skills
PBL (Project Based Learning) trained
Emotional Intelligence
Creative Writing
Strong communication
Timeline
Secondary English Teacher
Napa Valley Unified School District
08.2016 - Current
Reception Supervisor & Hotel Manager on Duty
Meadowood Napa Valley
05.2013 - 07.2016
Bachelor of Arts - English Creative Writing
Sonoma State University
Bachelor of Arts - Psychology
Sonoma State University
Single Subject Teaching Credential -
Sonoma State University
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