CELINE PINAULT
St. Albert,Canada
Summary
Energetic and organized hospitality professional with extensive experience in foodservice, customer relations, and team leadership. Proven ability to support both front-of-house and back-of-house operations, deliver exceptional guest experiences, and resolve challenges with professionalism. Recognized for genuine hospitality, adaptability, and a commitment to maintaining high standards of service. Seeking a stable, long-term opportunity to contribute expertise and grow within a dynamic organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender / Server / Supervisor
Montana’s BBQ & Bar
Edmonton, Canada
05.2024 - Current
- Deliver nightly service to patrons, ensuring high standards of hospitality
- Engage with guests to ensure satisfaction and resolve concerns professionally
- Manage petty cash, balance tills, and handle cashouts
- Perform opening and closing duties, including restocking supplies
- Operate POS system and handle cash transactions accurately
Owner
Doggon Alley
St. Albert, Canada
09.2023 - Current
- Ensure compliance with all regulations
- Maintain strong client relationships through superior service
- Identify and pursue new business opportunities
- Promote business via social media to maximize brand identity and revenue
- Develop marketing campaigns and strategic plans for growth and efficiency
- Set pricing based on market analysis and trends
Manager
Hot Diggity Dogs
Etobicoke, Canada
12.2019 - 09.2023
- Assign, prioritize, and delegate tasks to staff
- Mentor and train new employees on company policies
- Address operational issues with strong analytical and problem-solving skills
- Enforce workplace safety and health standards
- Maintain health and safety for 25+ dogs; walk up to 6 dogs at a time
Bartender / Server / Supervisor / Prep Cook / Trainer
Lone Star Texas Grill
Milton, Canada
09.2017 - 09.2022
- Plan, organize, and oversee lounge and bar operations
- Supervise restaurant staff and ensure quality standards
- Manage inventory, shipping, and receiving
- Train new bartenders and staff
- Maintain and balance cash receipts
- Inspect supplies and work areas for efficiency and compliance
Bartender / Server / Line Cook / Prep Cook / Supervisor
East Side Mario’s
Orillia, Canada
05.2016 - 08.2017
- Deliver service to patrons and ensure guest satisfaction
- Manage petty cash and balance tills
- Perform opening and closing duties
- Operate POS system and resolve customer complaints professionally
Supervisor / Key Holder
Nando’s
Barrie, Canada
08.2015 - 08.2017
- Manage inventory, ordering, and scheduling for 20+ employees
- Address guest needs and resolve complaints
- Provide hands-on training for staff
Education
Pre-Health Sciences -
Barrie Community College
Barrie, ONSports Management -
Niagara College
Niagara, ONHigh School Diploma -
Woodrow Wilson High School
Portland, ORSkills
- Team Leadership
- Daily Logs & Order Management
- Food Inspection & Safe Food Handling
- Guest Relations Management
- Liquor, Wine, and Food Service
- Food Safety & Understanding
- Schedule Development
- Staff Management & Development
- Inventory Control
- Training & Mentoring
- Process Improvement
Certification
- Smart Serve
- Food Safe
- First Aid / CPR
- Certified Trainer (BOH and FOH)
Timeline
Bartender / Server / Supervisor
Montana’s BBQ & Bar
05.2024 - Current
Owner
Doggon Alley
09.2023 - Current
Manager
Hot Diggity Dogs
12.2019 - 09.2023
Bartender / Server / Supervisor / Prep Cook / Trainer
Lone Star Texas Grill
09.2017 - 09.2022
Bartender / Server / Line Cook / Prep Cook / Supervisor
East Side Mario’s
05.2016 - 08.2017
Supervisor / Key Holder
Nando’s
08.2015 - 08.2017
Pre-Health Sciences -
Barrie Community College
Sports Management -
Niagara College
High School Diploma -
Woodrow Wilson High School