Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

CELINE PINAULT

St. Albert,AB

Summary

Hello, I am an eager, organized and experienced server with solid background in foodservice. I have and extensive track record of tackling various tasks to support BOH, FOH, and to ensure guest success. I convey genuine hospitality to establish rapport with patrons and deliver memorable experiences. I am in search of a stable, long term and fulfilling opportunity to help me succeed.

Thank you for your time and consideration

Overview

10
10
years of professional experience
1
1
Certification

Work History

Owner

Doggon Alley
St. Albert, AB
09.2023 - Current
  • Ensured compliance with local, state, and federal regulations.
  • Maintained relationships with existing clients by providing superior customer service.
  • Identified new opportunities for growth, expansion, and diversification.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Created marketing campaigns to attract new customers.
  • Developed strategic plans to increase profitability and efficiency.
  • Set pricing structures according to market analytics and emerging trends.

Manager

HOT DIGGITY DOGS
Etobicoke, ON
12.2019 - 09.2023
  • Assigned, prioritized, and delegated tasks and responsibility to departmental employees
  • Mentored and trained new employees on company policies and procedures
  • Utilized strong analytical and problem-solving skills to address operational issues
  • Analyzed and resolved quality and customer service issues, recommending system improvements
  • Reduced workplace safety or health hazards by enforcing work practices and procedures
  • Maintain health and safety of 25+ dogs
  • Walk 6 dogs at one time.

Bartender/Server/Supervisor/Prep Cook/Trainer

Lonestar Texas Grill
Milton, ON
09.2017 - 09.2022
  • Plan, organize, and control the operations of the lounge and bar
  • Understand and account for shipping and receiving goods
  • Supervise the work of the restaurant staff
  • Compile and balance cash receipts at the end of shift
  • Observe and evaluate workers and systems to ensure quality standards and service
  • Inspect supplies, equipment and work areas to ensure efficient service and conformance to standards
  • Plan duties, responsibilities, and workstations to staff in accordance with work and government requirements.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained inventory of liquor, beer, wine, and other beverage items.

Bartender/Server/Line Cook/Prep Cook/Supervisor

East Side Marios
Orillia, ON
05.2016 - 08.2017
  • Execute nightly service to patrons
  • Engaging with guests to ensure standard of service
  • Account for petty cash
  • Compile and balance all tills and cashout
  • Greet and take care of guests needs
  • Assemble means.
  • Performed opening and closing duties including restocking supplies.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Resolved customer complaints in a professional manner.

Supervisor/Key Holder

Nando's
Barrie, ON
08.2015 - 08.2017
  • Inventory, Ordering, Scheduling 20+ employees (BOH&FOH)
  • Adhering to guests needs to complaints
  • Hands on training/trainer.

Veterinary Assistant

Big Bay Animal Hospital
Barrie, ON
09.2013 - 01.2015
  • Educated clients on proper care of pet and administering medication at home
  • Conducted general maintenance of treatment room to keep equipment and machines clean and in operable condition
  • Liaised with veterinarian to perform pre-surgical exams and assist during surgery
  • Maintained cleanliness of animal cages, kennels, runs, examination rooms and treatment areas
  • Adhered to all safety regulations when handling hazardous materials or performing other tasks related to veterinary medicine
  • Administered medications orally or topically as prescribed by veterinarians
  • Prepared food for hospitalized patients according to individual needs
  • Greeted customers warmly and answered their inquiries about services offered by the clinic
  • Aided with radiographs, running bloodwork and reading feces to perform diagnostics
  • Educated pet owners on proper nutrition, preventative healthcare measures, and home care techniques
  • Provided compassionate care to animals while assisting veterinarians with medical and surgical procedures
  • Assisted with euthanasia procedures in accordance with established guidelines
  • Monitored vital signs for hospitalized patients and reported any changes to the veterinarian.

Education

Pre Health Sciences -

Barrie Community College

Sport's Management -

Niagara College

High School Diploma -

Woodrow Wilson High School

Skills

  • Team Leadership
  • Animal Evaluation
  • Daily Logs
  • Safety Procedures
  • Animal Surgery
  • Vaccination Administration
  • Lab Operations
  • Animal Restraining
  • Medication Administration
  • Food Inspection
  • Safe Food Handling
  • Order Management
  • Guest Relations Management
  • Liquor, Wine, and Food Service
  • Food Safety Understanding
  • Schedule Development
  • Staff Management
  • Inventory Control
  • Training and Mentoring
  • Staff Development
  • Processes and Procedures

Certification

  • Smart Serve
  • Food Safe
  • First Aid / CPR
  • Certified Trainer (BOH and FOH)

Volunteer Experience

LonestarDoggon
  • Animal Aid Inc, Portland, OR, 10/01/11, 07/01/12
  • Kona Humane Society, Kona, HI, 01/01/11, 06/01/11

Timeline

Owner

Doggon Alley
09.2023 - Current

Manager

HOT DIGGITY DOGS
12.2019 - 09.2023

Bartender/Server/Supervisor/Prep Cook/Trainer

Lonestar Texas Grill
09.2017 - 09.2022

Bartender/Server/Line Cook/Prep Cook/Supervisor

East Side Marios
05.2016 - 08.2017

Supervisor/Key Holder

Nando's
08.2015 - 08.2017

Veterinary Assistant

Big Bay Animal Hospital
09.2013 - 01.2015

Pre Health Sciences -

Barrie Community College

Sport's Management -

Niagara College

High School Diploma -

Woodrow Wilson High School

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CELINE PINAULT